My subscription is lost

[ww952041]

Hello,

I have just noticed my Sky UK subscription is no longer active, I can't see it under my subscription list. I have not received any email regarding my ending subscription either despite it is enabled in notifications. It was supposed to end during summer, not now.

Please advise on this.

Thanks

[ww952041]

Hello,

I have just noticed my Sky UK subscription is no longer active, I can't see it under my subscription list. I have not received any email regarding my ending subscription either despite it is enabled in notifications. It was supposed to end during summer, not now.

Please advise on this.

Thanks

Using "transaction history" it has become clear, my subscription ended on 26/4. I hadn't received an appropriate notification though, I would have renewed.

Thanks and accept my apology