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Автор Тема: Refund  (Прочитано 930 раз)

zeit

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Refund
« : 02 Ноября 2019, 02:01:15 »
I would like to get a full refund of my account.
I am getting alot of problems with my clients.

The service is not working well. After 2 emails to the moderator asking for a reason no one is responding.
If you guys coul not assure the right service please refund me .


suma

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Re: Refund
« Ответ #1 : 02 Ноября 2019, 07:33:41 »
Hi,
If you are waiting for refund to your credit card, or bank account or whatever, you are wrong and you will have to wait forever.
According to server rules, refund is made to your CS account, from where you made all your payments. We never make refunds to the user cards or bank accounts, or purses (Webmoney, Bitcoin, etc).
You need to check your billing and I am sure, refund is there.
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2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

zeit

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Re: Refund
« Ответ #2 : 02 Ноября 2019, 13:43:20 »
Yes, I want refund to my credit Card.
Justifying the no refund with the rules is not rigth since you guys dont alert users for the state of the service.
Before I came here, I have sent emails to the moderator asking if was well know the state of the service and till now i have no answer, Why ? do you ave rules for this ?, you should.

And now since all my clients only have one service and only want that service, what should I do ?

What should I do ?


suma

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Re: Refund
« Ответ #3 : 02 Ноября 2019, 15:01:16 »
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

suma

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Re: Refund
« Ответ #4 : 05 Ноября 2019, 06:12:52 »
1) Last time, mail from zeit (u...srv@gmail.com) was received on February 28, 2019.
2) According to the server rules https://www.cardsharingserver.com/index.php?module=rules
"13. No refunds. Users can use balance only for buying subscriptions or transfer to other accounts in billing."

However, you are refilling your balance several times per month. WHY?
If you don't like the service, why then you are going on refilling the balance... Where is logics?

Finally, you will find your refund at your balance. You have the right to buy any other subscription or transfer it to other account(s). We cannot accept your requests to refund to your credit card, as, before being registered on the forum, you signed and accepted the server rules.

Have a good time
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic