Hi,
1. You were suggested to read FAQ.
2. In the FAQ, you are recommended to complete your signature (how do we know what is the receiver used, etc. etc.). You are still asking your questions without saying any word about your equipment. Read my signature and take it into consideration that posts without signatures will be ignored and deleted. We are not going to ask you a lot of questions every time, you need to specify everything in your signature.
3. Looks as if you never read what is written in the billing. You just bought the package (even without taking free test), and now start asking your questions.
Please consider it again and again that your further posts without signature, log-file, etc. will be ignored and deleted later.