Problems with new Canal Digitaal frequencies

[bonkykong]

Hi,
on Astra 19.2 I can view the Canal Digitaal channels on their old frequency (for example RTL4, tp 12344) via my VIP Astra subscription, but transmission on this transponder will stop. The channels are showing a rolling notification over the screen, advising to reload the channel list, and start using the new frequencies.
The channels on the new frequency are however not getting decoded.

New channel information, unable to decode:
channel RTL4
sat 0192
tp 12516
service id 0fcd
stream id 0451
network id 0035

I've not yet found a way to download a log file from my receiver, it only appears on the screen, providing a CW failed error.
Could you please check, and enable the new frequency on your servers?

Thanks

[suma]

I will notify the Moderator, though Canal Digitaal is not guaranteed.

[suma]

When you tell about new parameters of the channel, you are requested to provide these parameters (frequency, etc).

RTL 4
Sid 7D4   
[mg0] service 7D4 index 0 pmt pid 7D4 (20), pids: video 0x0200, audio 0x0050 0x0020
[mg0] <- CW from newcamd serv2:XXX15 (526ms)
[mg0] 526 msec -- Wed Jul 31 12:34:16 2013 system: Seca
caid: 0x0100
pid: 0x070b
prov: 00006A
cw0:0 A2 A4 9C E2 37 74 A3 4E
cw1:0 81 0E 10 9F 68 A7 67 76