WebMoney deposit not processed

[rudy8012]

Hi suma,

Yesterday I made a deposit using webmoney and my balance still hasn't increased. Is it normally taking that long or there is a problem?
WebMoney Merchant Receipt
https://merchant.wmtransfer.com/conf/receipt2.asp?tid=689627969&ticket=Wz8cfIC1i1uo4X0Jc0NJ... 1/1
Receipt of payment orders N 286251928
Number of payment
(WMTransId)
689627969
Recipient of payment csru (WMID xxxxx)
Date of payment 21 April 2012 г. 22:11:46 UTC
Amount 7.00 WMZ
Payment's Description Adding money to account (rudy8012)
Payment's method Payment made from own WMID 320225767128
Result SUCCESS

I had to use webmoney as my credit card company is not allowing 3ds authentication for onpay and liqpay (saying it's for security reasons). I will call them on Monday about this issue...

Thanks

[suma]

Yesterday I made a deposit using webmoney

Hi, how did you do that? Can you describe the whole procedure in details? Did you use Webmoney directly or via other payment system (onpay.ru)?

[rudy8012]

I used webmoney directly and paid from my webmoney purse 7usd through the webmoney keeper lite.
Is this not the admin's account?

Recipient of payment csru (WMID xxxx

My purse is 7usd less, so i guess the money did go through...

[suma]

Do you know that direct payments from purse to purse are not allowed? Only via billing system (deposit - select the payment method (Webmoney in your case) - pay) http://www.cardsharing.cc/index.php?topic=2337.msg5759#msg5759

[rudy8012]

I did not use direct payment! How would i know admin's id numbet? I used the webmoney payment option on the billing website, it's the first option there!
By directly i meant that i did not use onpay and then webmoney...

[suma]

If your payment has been lost, send e-mail to the Moderator including all your payment details. He will find it and deposit your balance manually. It's very rare case when WM payments are lost. Typically, payments are momentarily.

regards

[rudy8012]

Thanks suma.

Sorry if it is a stupid question but how do I e-mail the moderator?
KR,
Rudy

[suma]

http://www.cardsharing.cc/index.php?topic=11620.0
http://www.cardsharing.cc/index.php?topic=11573.0
http://www.cardsharing.cc/index.php?topic=11621.0
http://www.cardsharing.cc/index.php?topic=11622.0

[rudy8012]

Thanks!