valid subscription but wont allow connection

[iainho00]

i have a valid subscription but it wont allow me to connect it says: why is it now allowing me to connect i havent had any emails to say im banned or anythin the only time i tried to connect was after i paid?
Requests received 10
Requests decoded 0
Requests rejected 10
   - Requests with violation

[suma]

i have a valid subscription

Which one?

i tried to connect was after i paid?

Paid for what?


1. Complete your signature https://www.cardsharing.cc/index.php?topic=24581.0
We do not know your receiver, emulator, protocol, subscription, etc.
2. Provide a log-file of the channel(s) that are scrambled for you https://www.cardsharing.cc/index.php?topic=26069.0
Don't forget to hide private information https://www.cardsharing.cc/index.php?topic=32632.0
3. Check ping and route to the server.

[iainho00]

I have the VIP all package I purchased it yesterday put the files in newcamd.list tried to connect to your servers and your server doesn't allow it?

[suma]

https://www.cardsharing.cc/index.php?topic=25803.msg71133#msg71133
I don't know what is the image used in your DM, try using the above bundle of firmware+emu

[iainho00]

The IMG has always worked fine your server says its not allowing connection its rejecting the request

[suma]

Maybe this is the reason https://www.cardsharing.cc/index.php?topic=30085.msg89053#msg89053 ?

[iainho00]

No I only use 1 box and username is iainho00 and I have been using up to 2 months ago then I went on holiday came back topped up and now not working

[suma]

From your statistics:

Violations
13 requests from different emulators (receivers)
WARNING! Only one connection is allowed per one port (one receiver – one emulator – one connection). Be sure, that your login and password are used only for one receiver. Also be sure that only one emulator is active per one receiver. If several emulators are installed in your receiver, «Running» condition and type of run «Auto» shall be only for one emulator!
Violation of Rule №9

[iainho00]

i only have one cam installed ill reflash the box and try again with only 1 cam i dont see why it would do that thou  as i only have 1 box with one cam

[suma]

FYI: statistics is taken not from the ceiling. Server detects connections from various emulators. Are you sure that the second receiver is unplugged?

[iainho00]

i dont have a second receiver i only own one i sold the last one 2 years ago i only have one box with one cam

[iainho00]

ok box flashed and mgcamd 1.35 installed is it safe to connect now?

[suma]

This is YOUR receiver and it's settings. Server detected rules violation. You are the owner of the receiver. Please have time to sit and find out the reason - why server does not allow connecting. This is what I can finally suggest you to do.
For more of your questions, the only answer is SIT and FIND OUT why?

[suma]

ok box flashed and mgcamd 1.35 installed is it safe to connect now?

How do I know if it is safe or not?
Try connecting and you will see the result.

[iainho00]

when will it be safe to try to reconnect ?

[iainho00]

working now thanks for all your help
you rock