sky deutschland freezes

loddi · 17 November 2012, 19:58:08

Hi!

Today during the Bundesliga broadcast sky was freezing quite often. Sometimes not for a few seconds, but for almost a minute. I'm creating a log file and post it here later...

Has anyone else the same problems?

loddi · 17 November 2012, 20:12:30

Here is the log. As you can see the response times of the server are quite long. And this is not a problem of my internet connection, which works fine. I have two accounts, both have the same problems (one is server 1 and the other server3).

Code Select


cw0:0 75 96 27 32 6C 64 70 40
cw1:0 5D AC 8C 95 81 61 4C 2E
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (1360ms)
[mg0] 1360 msec -- Sat Nov 17 17:08:25 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 A9 24 58 25 84 EB 2B 9A
cw1:0 5D AC 8C 95 81 61 4C 2E
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (1005ms)
[mg0] 1005 msec -- Sat Nov 17 17:08:31 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 A9 24 58 25 84 EB 2B 9A
cw1:0 82 97 34 4D F2 9D DF 6E
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (1716ms)
[mg0] 1716 msec -- Sat Nov 17 17:08:39 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 95 1E CD 80 84 BD 39 7A
cw1:0 82 97 34 4D F2 9D DF 6E
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (4041ms)
[mg0] 4041 msec -- Sat Nov 17 17:08:48 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 95 1E CD 80 84 BD 39 7A
cw1:0 87 17 E8 86 AE 7F 6A 97
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] network can't decode
[mg0] trying 0x1833 -> 0x1702
[mg0] network can't decode
[mg0] pid 0x18BA failed to decode.
[mg0] network can't decode
[mg0] pid 0x1ABA failed to decode.
[mg0] network can't decode
[mg0] pid 0x19BA failed to decode.
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] trying 0x1833 -> 0x1702
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] trying 0x1833 -> 0x1702
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (3699ms)

[mg0] WARNING, both cws changed !
[mg0] 3699 msec -- Sat Nov 17 17:09:27 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 D3 21 55 49 90 D4 32 96
cw1:0 64 13 5F D6 78 62 C1 9B
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (65ms)
[mg0] 65 msec -- Sat Nov 17 17:09:28 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 D3 21 55 49 90 D4 32 96
cw1:0 00 05 A5 AA F8 E8 63 43
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (1003ms)
[mg0] 1003 msec -- Sat Nov 17 17:09:34 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 FB 07 0D 0F 3F 46 AC 31
cw1:0 00 05 A5 AA F8 E8 63 43

suma · 17 November 2012, 20:43:13

In your mg_cfg file, put
# network ecm timeout in seconds K: { 08 }

08

loddi · 17 November 2012, 20:46:41

ok, I will try it.

loddi · 17 November 2012, 22:52:38

I changed it and it happened again. The response times are still very high. I think it is because many people are watching the live bundesliga broadcast.

Code Select


prov: 000000
cw0:0 F6 0A 86 86 D2 FB BE 8B
cw1:0 71 81 F0 E2 13 E7 E3 DD
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (1996ms)
[mg0] 1996 msec -- Sat Nov 17 19:47:48 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 17 85 D6 72 53 28 CD 48
cw1:0 71 81 F0 E2 13 E7 E3 DD
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (754ms)
[mg0] 754 msec -- Sat Nov 17 19:47:54 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 17 85 D6 72 53 28 CD 48
cw1:0 15 20 42 77 D0 05 03 D8
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] trying 0x1833 -> 0x1702
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] trying 0x1833 -> 0x1702
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] trying 0x1833 -> 0x1702
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (174ms)

[mg0] WARNING, both cws changed !
[mg0] 174 msec -- Sat Nov 17 19:48:33 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 84 86 66 70 60 FE 0D 6B
cw1:0 24 04 94 BC 46 D7 23 40
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (788ms)
[mg0] 788 msec -- Sat Nov 17 19:48:36 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 84 86 66 70 60 FE 0D 6B
cw1:0 71 AF 37 57 78 EF A1 08
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (2365ms)
[mg0] 2365 msec -- Sat Nov 17 19:48:45 2012
system: Nagra
caid: 0x1833
pid: 0x18ba
prov: 000000
cw0:0 67 21 79 01 79 71 FC E6
cw1:0 71 AF 37 57 78 EF A1 08
[mg0] -> ECM to newcamd SERV3:PORT
[mg0] <- CW from newcamd SERV3:PORT (2282ms)
[mg0] 2282 msec -- Sat Nov 17 19:48:52 2012
system: Nagra
caid: 0x1833

loddi · 06 December 2012, 20:03:35

Today I experience freezers every few minutes again. Yesterday everything was fine....

Here is a small log:

Code Select


[mg0] WARNING, both cws changed !
[mg0] 69 msec -- Thu Dec  6 16:58:42 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 9A 83 36 53 5C DA 23 59
cw1:0 BC BB D3 4A 4B 0B 8C E2
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (2467ms)
[mg0] 2467 msec -- Thu Dec  6 16:58:48 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 9A 83 36 53 5C DA 23 59
cw1:0 2A B1 08 E3 2D C9 D6 CC
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (783ms)
[mg0] 783 msec -- Thu Dec  6 16:58:53 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 3B 28 C3 26 06 A2 F0 98
cw1:0 2A B1 08 E3 2D C9 D6 CC
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (838ms)
[mg0] 838 msec -- Thu Dec  6 16:59:01 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 3B 28 C3 26 06 A2 F0 98
cw1:0 8E 92 9D BD 48 D0 A9 C1
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (956ms)
[mg0] 956 msec -- Thu Dec  6 16:59:08 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 49 3E 65 EC E3 60 3F 82
cw1:0 8E 92 9D BD 48 D0 A9 C1
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (781ms)
[mg0] 781 msec -- Thu Dec  6 16:59:14 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 49 3E 65 EC E3 60 3F 82
cw1:0 4C AA D0 C6 F3 4C 86 C5
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] newcamd route SERVER2:PORT cant decode (66ms)
[mg0] trying 0x1833 -> 0x1702
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (806ms)

[mg0] WARNING, both cws changed !
[mg0] 806 msec -- Thu Dec  6 16:59:31 2012
system: Nagra
caid: 0x1833
pid: 0x180f
prov: 000000
cw0:0 31 89 E3 9D 56 27 BE 3B
cw1:0 E7 05 73 5F 5F A8 5A 61
[mg0] -> ECM to newcamd SERVER2:PORT
[mg0] <- CW from newcamd SERVER2:PORT (911ms)

suma · 06 December 2012, 21:15:12

The whole package or particular channels?

loddi · 06 December 2012, 21:32:17

I have not checked all channels, but all channels I've tried had freezers after a few minutes.
I have also 2 accounts, which are using different servers (no 1 and 2), both have the same problems.

pijo · 06 December 2012, 23:27:39

And now they are all black (since couple of minutes)... at least for me.

6om6a · 06 December 2012, 23:37:52

Yep, all is black! UEFA Europa league is f*cked up!
Thanks for fixing it ASAP in advance!

klarstil · 06 December 2012, 23:39:34

It's all working again, just relax. The admins have all under control

6om6a · 06 December 2012, 23:43:44

Yes all is back

Jogi · 07 December 2012, 01:08:12

and again not working:
Sky Sport Extra HD:
2012/12/06 22:02:54 1D9E50 c cooli (1833&000000/0000/0069/89:82BD93246946E4CA1C110FD650A0ABEE): found (778 ms) by sky-ger
2012/12/06 22:03:00 1D9E50 c cooli (1833&000000/0000/0069/89:378D2571A5EB3EB06A63F2A67AEA3FC9): found (602 ms) by sky-ger
2012/12/06 22:03:08 1D9E50 c cooli (1833&000000/0000/0069/89:1516CFFE026032D672F2CD0359DE76E2): found (698 ms) by sky-ger
2012/12/06 22:03:16 1D9E50 c cooli (1833&000000/0000/0069/89:01DD5E8167E5E1007A55AF3380DCF1CC): found (2307 ms) by sky-ger
2012/12/06 22:03:22 1D9E50 c cooli (1833&000000/0000/0069/89:879732B9D420CE1DFBEBB5C7F8A6DD42): found (798 ms) by sky-ger
2012/12/06 22:03:29 1D9E50 c cooli (1833&000000/0000/0069/89:9E9266DBE5E13F1F4148F9D96248D5D5): found (843 ms) by sky-ger
2012/12/06 22:03:36 1D9E50 c cooli (1833&000000/0000/0069/89:B4F673F9EA6D3A852C536E28D561DDF9): found (923 ms) by sky-ger
2012/12/06 22:03:43 1D9E50 c cooli (1833&000000/0000/0069/89:D69CAEF9545FCCD6F05DCE0E5A9A9B52): found (830 ms) by sky-ger
2012/12/06 22:03:50 1D9E50 c cooli (1833&000000/0000/0069/89:C2099C0FBB0CDD3A2F71F045264396CD): found (1222 ms) by sky-ger
2012/12/06 22:04:03 1D9E50 c cooli (1833&000000/0000/0069/89:8498065CBC4CBE7B69451E0508456399): timeout (7207 ms) by sky-ger
2012/12/06 22:04:10 1D9E50 c cooli (1833&000000/0000/0069/89:1A03B5A5F9DD70E1C38C44E2088DD6CD): timeout (7202 ms) by sky-ger
2012/12/06 22:04:17 1D9E50 c cooli (1833&000000/0000/0069/89:753E51CEF04E3F1B8D8891538761C8CB): timeout (7201 ms) by sky-ger
2012/12/06 22:04:24 1D9E50 c cooli (1833&000000/0000/0069/89:605202D4D1F28F3C493C6306F1111D1F): timeout (7203 ms) by sky-ger
2012/12/06 22:04:31 1D9E50 c cooli (1833&000000/0000/0069/89:DBD22ED11931FF1D795159C46CD8807E): timeout (7202 ms) by sky-ger
2012/12/06 22:04:38 1D9E50 c cooli (1833&000000/0000/0069/89:6A497FA59F540A38DA31F35C7BCD21BB): timeout (7202 ms) by sky-ger
2012/12/06 22:04:40 1D9E50 c cooli (1833&000000/0000/0069/89:7F9AB6B6805E91CF24540F7A9FC50E4A): found (2608 ms) by sky-ger
2012/12/06 22:04:52 1D9E50 c cooli (1833&000000/0000/0069/89:D9EADBFEF30D466E94F45D36EE9414FA): timeout (7202 ms) by sky-ger
2012/12/06 22:04:59 1D9E50 c cooli (1833&000000/0000/0069/89:FF8884C3DCE1BF654B8DA353E8AA26B8): timeout (7202 ms) by sky-ger
2012/12/06 22:05:06 1D9E50 c cooli (1833&000000/0000/0069/89:5BBE8AC4DF6A2D3046A5B09222C6F952): timeout (7202 ms) by sky-ger
2012/12/06 22:05:13 1D9E50 c cooli (1833&000000/0000/0069/89:C4111B1EF5268F3B0C34A8B91663AC8A): timeout (7203 ms) by sky-ger
2012/12/06 22:05:19 1D9E50 c cooli (1833&000000/0000/0069/89:A1151392091DC8387DA908B89480B950): found (5807 ms) by sky-ger
2012/12/06 22:05:27 1D9E50 c cooli (1833&000000/0000/0069/89:600780D250E58A7B91556F7CD57F0BF4): timeout (7202 ms) by sky-ger
2012/12/06 22:05:34 1D9E50 c cooli (1833&000000/0000/0069/89:B1FDA3A84D5968DCEDEE171058191A1E): timeout (7203 ms) by sky-ger
2012/12/06 22:05:41 1D9E50 c cooli (1833&000000/0000/0069/89:2A90FB832F02745DFD698786EBD70013): timeout (7203 ms) by sky-ger
2012/12/06 22:05:48 1D9E50 c cooli (1833&000000/0000/0069/89:123AD833A0038BF122EBDAEB370A84D1): timeout (7208 ms) by sky-ger
2012/12/06 22:05:55 1D9E50 c cooli (1833&000000/0000/0069/89:A79A8A00F7046A1BF124433FA9DFD7FF): timeout (7203 ms) by sky-ger

Sky Sport 1 HD:
012/12/06 22:06:17 1D9E50 c dvbapi: New program number: 0081 (Sky Sport HD) [pmt_list_management 3]
2012/12/06 22:06:24 1D9E50 c cooli (1833&000000/0000/0081/89:21E3780851D26A56E1694DDAF5AA2999): timeout (7201 ms) by sky-ger
2012/12/06 22:06:30 1D9E50 c cooli (1833&000000/0000/0081/89:D336EBA4FC5BFBDCCBDD27FCAADDEC06): timeout (7205 ms) by sky-ger
2012/12/06 22:06:30 1D9E50 c dvbapi: ERROR: Can't decode channel
2012/12/06 22:06:30 1D9E50 c cooli (1833&000000/0000/0081/89:D336EBA4FC5BFBDCCBDD27FCAADDEC06): timeout (6230 ms)
2012/12/06 22:06:37 1D9E50 c dvbapi: ERROR: Can't decode channel
2012/12/06 22:06:37 1D9E50 c cooli (1833&000000/0000/0081/89:2F7EBB76B11955E5C9E4EAC3A8724DA0): timeout (7215 ms) by sky-ger

Sky Sport 2 HD:
2012/12/06 22:07:39 1D9E50 c dvbapi: New program number: 0072 (Sky Sport HD 2) [pmt_list_management 3]
2012/12/06 22:07:47 1D9E50 c cooli (1833&000000/0000/0072/89:24D70878FFB0CF4219182E8FDD167954): timeout (7207 ms) by sky-ger
2012/12/06 22:07:47 1D9E50 c cooli (1833&000000/0000/0072/89:34CB928470D7DA17B459E054A9636A43): timeout (7210 ms) by sky-ger
2012/12/06 22:07:47 1D9E50 c dvbapi: ERROR: Can't decode channel
2012/12/06 22:07:47 1D9E50 c cooli (1833&000000/0000/0072/89:34CB928470D7DA17B459E054A9636A43): timeout (729 ms)
2012/12/06 22:07:54 1D9E50 c dvbapi: ERROR: Can't decode channel
2012/12/06 22:07:54 1D9E50 c cooli (1833&000000/0000/0072/89:89F3151657861C0DEFD0B7D94BB8A795): timeout (7212 ms) by sky-ger

Jogi · 07 December 2012, 01:21:16

this time also documentantion channels like Discovery HD are affected:
2012/12/06 22:17:35 1D9E50 c dvbapi: New program number: 0082 (Discovery HD) [pmt_list_management 3]
2012/12/06 22:17:35 1D9E50 c dvbapi: Start descrambling PID #0 (CAID: 1833) 1
2012/12/06 22:17:35 1D9E50 c cooli (1833&000000/0000/0082/89:E2FD4102B94ECDF5D06707E1B61A3C89): found (717 ms) by sky-ger
2012/12/06 22:17:36 1D9E50 c cooli (1833&000000/0000/0082/89:68CED81AD517483FE02689BF80C276BB): found (1018 ms) by sky-ger
2012/12/06 22:17:43 1D9E50 c cooli (1833&000000/0000/0082/89:6A7FB6A14E00A2ED4F478101F70F2079): found (740 ms) by sky-ger
2012/12/06 22:17:51 1D9E50 c cooli (1833&000000/0000/0082/89:C91821F63813C9C9B5026C90F233BB84): found (2273 ms) by sky-ger
2012/12/06 22:18:03 1D9E50 c cooli (1833&000000/0000/0082/89:08B533A39B8CE500264DFFDCC8A4907A): timeout (7203 ms) by sky-ger
2012/12/06 22:18:10 1D9E50 c cooli (1833&000000/0000/0082/89:933ADCD1DF28C6A26D950C1CA73E74D8): timeout (7202 ms) by sky-ger
2012/12/06 22:18:11 1D9E50 c cooli (1833&000000/0000/0082/89:FFF75E0A5C237D54D255013927D9A2AB): found (951 ms) by sky-ger
2012/12/06 22:18:18 1D9E50 c cooli (1833&000000/0000/0082/89:09156F0126FBBCA2044A59578C0F5365): found (757 ms) by sky-ger
2012/12/06 22:18:25 1D9E50 c cooli (1833&000000/0000/0082/89:D399429856B77838F727C828E88CC91D): found (864 ms) by sky-ger
2012/12/06 22:18:32 1D9E50 c cooli (1833&000000/0000/0082/89:A10E2DE35421C7A4E26FE62C989B995A): found (797 ms) by sky-ger
2012/12/06 22:18:40 1D9E50 c cooli (1833&000000/0000/0082/89:6A5FEC4B3891645DD13BAD71B2657340): found (1880 ms) by sky-ger
2012/12/06 22:18:52 1D9E50 c cooli (1833&000000/0000/0082/89:6DAED62CD0806B19B455C1335C9C00BF): timeout (7210 ms) by sky-ger
2012/12/06 22:18:59 1D9E50 c cooli (1833&000000/0000/0082/89:3DF201E3E9A368EDBA9C5A17D3D092AF): timeout (7202 ms) by sky-ger
2012/12/06 22:19:06 1D9E50 c cooli (1833&000000/0000/0082/89:D62FE5864BFA7BADF33954D05E8AF815): timeout (7210 ms) by sky-ger
2012/12/06 22:19:13 1D9E50 c cooli (1833&000000/0000/0082/89:5BE4890F360AD2D4F64436501615A5D9): timeout (7213 ms) by sky-ger
2012/12/06 22:19:20 1D9E50 c cooli (1833&000000/0000/0082/89:6D813535B7F167CB169DD894AE394B80): timeout (7202 ms) by sky-ger
2012/12/06 22:19:27 1D9E50 c cooli (1833&000000/0000/0082/89:027ABD2468031359D120DE073D6C74C6): timeout (7203 ms) by sky-ger
2012/12/06 22:19:34 1D9E50 c cooli (1833&000000/0000/0082/89:25B4F4EC7B7B15F444FCC4C1FAC52C82): timeout (7203 ms) by sky-ger
2012/12/06 22:19:41 1D9E50 c cooli (1833&000000/0000/0082/89:287D8AF6ACE523627D858B3B2167C04E): timeout (7203 ms) by sky-ger
2012/12/06 22:19:48 1D9E50 c cooli (1833&000000/0000/0082/89:57A4E7FD97121A7D473D72326D9FA63C): timeout (7208 ms) by sky-ger

TechGuy · 07 December 2012, 03:17:06

Hello

We have fixed this problem.

have a nice day!