Just to add my two pennies worth..... I have a Spiderbox 9000HD and SS1 both SD and HD have been unwatchable all afternoon constant freezing every 10 -15 seconds.
My menu shows 4 x SS1 SD and 2 x SS1 HD I went through all six of them several times, rebooted the box, re booted internet router.Still freezing.
Turned off other "Ethernet" provider - still freezing.
All other sky channels including other sports channels working fine,
Spiderbox normally working fine, just today been freezing.
The box is upto date with patches.
I have tried to find something on the forum that relates to mine (and obviously others) problems with no luck.
Can you please either tell me(and others) what I need to do to solve the problem, or put a link in to the specific page that shows the answer, not just a forum page.
I have been very please with the service I have had from you so far, but this has really been a fustrating afternoon.
Many thanks and keep up the good work