sky 2 doesnt work

[stevebills]

sky 2 doesn't work for the past week 

[suma]

Sky 2?
Which of the Sky 2?
Which of satellites?
What is the package for Sky 2?
Which receiver is used?
Which firmware is used?
Which emulator is used?
What is your subscription?
Which server is used?
Finally, where is your log-file?
And super finally, where is your signature?