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CardSharing Server ENG => Billing - Payment system => Topic started by: kiken17 on 06 May 2020, 00:29:01

Title: Problem with payment
Post by: kiken17 on 06 May 2020, 00:29:01
Hi I can't  add money

Warning! Error during balance refilling!
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 03:30:27
Hi, which payment system ?
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 03:43:33
Main merchant for Visa/MasterCard for EU countries!Important!This merchant supports cards only with 3D Secure option!All payments will be in UAH
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 03:57:06
Can you fix it as soon as possible
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 05:37:22
Did you select payment with UAH?
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 05:38:52
Yes
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 08:36:10
Moderator is notified
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 08:45:59
Thanks suma
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 09:59:17
Use alternative merchant "New merchant for Visa/MasterCard for EU countries!"
Payment in RUB
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 10:01:35
the same problem
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 10:05:06
Are you using VPN? If yes, disable it. Try different browsers as well.
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 10:12:39
I don't have VPN, I use 4 cards, 4 browsers and the same problem all the time
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 10:15:29
Contact Moderator (moderator at cardsharing.cc), he will check
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 10:17:07
I sent him an email 2 hours ago
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 15:11:37
Still not working
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 15:26:20
Moderator is busy with your issue, wait
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 16:22:58
A month ago, you paid via Piastrix system and everything was OK. Why you changed the payment system now?
One more reasons, maybe you are trying to pay using your Polish cards from GB IPand system is blocking you... Who knows. Anyway, try Piastrix, if you had success last time
Title: Re: Problem with payment
Post by: suma on 06 May 2020, 16:26:53
One more advice, contact your friends or relatives from Poland and ask them to charge your balance using Polish cards (from Polish IP).
No other ways, there is no problem with payment system. Other users pay without problem.
Title: Re: Problem with payment
Post by: kiken17 on 06 May 2020, 17:32:46
I normally paid on Monday and now I can't
Title: Re: Problem with payment
Post by: soban on 06 May 2020, 18:52:05
I have the same problem. No VPN, UK card from UK IP. Tried 4 different cards. Tried Piastrix and new merchant as well. Same error.
Title: Re: Problem with payment
Post by: Oleksiy on 07 May 2020, 00:45:23
I have same problem with payment by MasterCard from Finland. Try used and debit and credit numbers.
Title: Re: Problem with payment
Post by: kiken17 on 07 May 2020, 00:51:55
I haven't changed the payment system, you changed the payment system on the website for a year I used this Piastrix system, now it's different
Title: Re: Problem with payment
Post by: suma on 07 May 2020, 17:38:29
All users having problems with payment, please contact Moderator, specifying your login in the billing, transaction number - if any, detailed description of your problem
Title: Re: Problem with payment
Post by: soban on 07 May 2020, 19:45:10
Works fine for me now.
Title: Re: Problem with payment
Post by: suma on 08 May 2020, 12:34:39
Since UK is leaving EU, there is a problem with any payment system, not with us. All UK residents may have issues with this. But this is not our (server) problem, it's a problem with payment systems (Piastrix, etc.)
EU banks reject payments from UK.
If anybody have these issues (paying from UK), you have to try any other alternative methods.
Generally speaking, our main payment system is Webmoney, and it is worldwide.
Title: Re: Problem with payment
Post by: suma on 09 May 2020, 06:11:25
Good news, UK cards are unblocked by payment systems
Title: Re: Problem with payment
Post by: kiken17 on 09 May 2020, 14:43:46
mine still doesn't work
Title: Re: Problem with payment
Post by: wdcom on 22 July 2020, 00:13:37
Hi Guys , you are still problem with add founds to account from UK ? , I try many browser and many different IP address ( couple of location ) and still problem with it , many different bank account as well ..
Any Idea what happened ?
Title: Re: Problem with payment
Post by: suma on 22 July 2020, 07:30:14
Quote from: wdcom on 22 July 2020, 00:13:37
Hi Guys , you are still problem with add founds to account from UK ? , I try many browser and many different IP address ( couple of location ) and still problem with it , many different bank account as well ..
Any Idea what happened ?

https://www.cardsharing.cc/index.php?topic=30054.0
Title: Re: Problem with payment
Post by: loddi on 29 July 2020, 15:02:08
Hello,
I cannot find a way anymore to pay by credit card. The first merchant has no option for a credit card and the second merchant is broken. please help me to prolong my account.
Title: Re: Problem with payment
Post by: suma on 30 July 2020, 03:57:26
Hello, please contact Moderator by e-mail Moderator at cardsharing.cc
Title: Re: Problem with payment
Post by: kiken17 on 22 November 2020, 15:58:05
Hi Suma still same problem I can't  add money
Title: Re: Problem with payment
Post by: suma on 22 November 2020, 17:59:43
Quote from: kiken17 on 22 November 2020, 15:58:05
Hi Suma still same problem I can't  add money

Hi, answer is above - if you have any problem with payment, please contact Moderator
Title: Re: Problem with payment
Post by: admin222 on 23 November 2020, 23:40:10
Hi,

I have the same problem as kiken. I always used Piastrix (I'm paying using Polish card from Polish IP). And today it failed three times, I tried the one wit 6% commission and the BTC one with the same effect. I sent you an e-mail and hour ago.

Please help,

Thanks
Title: Re: Problem with payment
Post by: suma on 25 November 2020, 05:35:48
Quote from: admin222 on 23 November 2020, 23:40:10
Hi,

I have the same problem as kiken. I always used Piastrix (I'm paying using Polish card from Polish IP). And today it failed three times, I tried the one wit 6% commission and the BTC one with the same effect. I sent you an e-mail and hour ago.

Please help,

Thanks

https://www.cardsharing.cc/index.php?topic=35721.0