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CardSharing Server ENG => Questions on cardsharing server => Topic started by: holmesko on 04 February 2018, 12:43:10

Title: Suspending of subscription in workdays
Post by: holmesko on 04 February 2018, 12:43:10
Hi, I have my STB on my weekend home, so I will be there only at weekends. Can I suspend my subscription, so I pay only for the days I will watch the TV?
Thank you for your response.
Title: Re: Suspending of subscription in workdays
Post by: Jogi on 04 February 2018, 13:09:39
as far as I know you can suspend the subscription 3 times a month. If you suspend the subscription the box showing the name of you package also tells you how often you can suspend for the rest of the month (I believe this is calendar month but not sure).
You should disconnect your receiver before suspending and you should resume some minutes before starting your receiver/connecting to the server again.
Title: Re: Suspending of subscription in workdays
Post by: suma on 04 February 2018, 14:48:23
Suspension of subscription is immediate and free of charge.
To resume subscription after suspension is free of charge and immediate.
The number of suspensions and resumes is not limited. When you press "freeze" button, you will be further notified on how many times, etc.
Title: Re: Suspending of subscription in workdays
Post by: Jogi on 04 February 2018, 19:43:16
at least it does not looks like "unlimited times of suspension/resumes" (disabled package today)
Title: Re: Suspending of subscription in workdays
Post by: suma on 05 February 2018, 05:53:40
Yes,  I was wrong. It is allowed to suspend your subscription 3 times per month
(https://a.radikal.ru/a11/1802/e0/e58bd322e550.png)