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CardSharing Server ENG => Billing - Payment system => Topic started by: fm663 on 26 October 2013, 00:36:24

Title: Please help with Interkassa payment not yet credited
Post by: fm663 on 26 October 2013, 00:36:24
I made a payment using Interkassa IK17480753
but the money still not credited into my account.
Can you please help?
Title: Re: Please help with Interkassa payment not yet credited
Post by: suma on 26 October 2013, 10:10:18
Please read http://www.cardsharing.cc/index.php?topic=31474.0 and follow the steps described in the manual. Use ONLY Ukrainian Grivna, no USD, no EURO and your paiment will be OK.
Title: Re: Please help with Interkassa payment not yet credited
Post by: fm663 on 26 October 2013, 12:32:19
OK. As the whole website is in a different language, its difficult to use.
Can you refund the transaction please?
I will then reprocess the payment.
Thanks
Title: Re: Please help with Interkassa payment not yet credited
Post by: suma on 26 October 2013, 16:40:33
Quote from: fm663 on 26 October 2013, 12:32:19
OK. As the whole website is in a different language, its difficult to use.
Can you refund the transaction please?
I will then reprocess the payment.
Thanks


1. If you read instructions attentively, you could see that language can be switched into English or whatever.
2. We cannot refund transaction as we did not receive your payment. If you see that balance has not been filled yet, it means that the amount was blocked on your card, but was not processed. Typically, when payment is not received, the amount will be refunded automatically to your card. So, advice - contact Interkassa support and ask them to refund.