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CardSharing Server ENG => Billing - Payment system => Topic started by: ksvirdi on 09 September 2013, 19:41:26

Title: Payment made but my balance nil
Post by: ksvirdi on 09 September 2013, 19:41:26
Dear Moderator,

I made a payment yesterday of $24.72 through Liqpay, even got text of confirmation, but can't see any value in my balance.
My subscription will end tonight and I would really like to continue the subscription ASAP.

Could you confirm what the issue is ?

Thanks
Kam
Title: Re: Payment made but my balance nil
Post by: xtruex on 09 September 2013, 19:47:06
Login:ksvirdi ?

We've extended your subscription for 3 days
You need to Contact as Liyapay support support@liqpay.com and support@interkassa.com
The money we have not received
Title: Re: Payment made but my balance nil
Post by: ksvirdi on 09 September 2013, 20:20:42
Thank you
Title: Re: Payment made but my balance nil
Post by: ksvirdi on 12 September 2013, 16:54:12
Dear Moderator,

This payment didn't go through as a problem from Liqpay's end.

Hence I have now made a payment today of $24.72 through Liqpay but different account, even got text of confirmation, but can't see any value in my balance as yet.
My subscription will end tonight and I would really like to continue the subscription ASAP.

I have asked Liqpay to confirm Interkassa order number to speed up the transfer, could you extend my subscription by a few more days please as this payment should be there soon ?

Thanks
Kam
Title: Re: Payment made but my balance nil
Post by: ksvirdi on 12 September 2013, 17:26:21
Dear Moderator,

I now have my order number: 7570825.
And balance added.

Thanks
Kam