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CardSharing Server ENG => Questions on cardsharing server => Sky UK HD + ViewAsia + ZeeTV 28E => Topic started by: khitreocay on 30 November 2012, 02:56:57

Title: SKY UK Package Not working
Post by: khitreocay on 30 November 2012, 02:56:57
Sky UK Package has been down for over an hour.

Any ideas?
Title: Re: SKY UK Package Not working
Post by: x9moto on 30 November 2012, 03:00:59
mines down too, thought i was blocked, maybe not
Title: Re: SKY UK Package Not working
Post by: Ritzbis on 30 November 2012, 03:21:22
Mine also keep getting unable to Decode the channel error  :'(
Title: Re: SKY UK Package Not working
Post by: scotlad on 30 November 2012, 03:22:33
Not working here either
Title: Re: SKY UK Package Not working
Post by: zdunas82 on 30 November 2012, 03:33:20
Servers under maintenance between 2.00 and 4:00 Moscow time. Relax guys service will be back shortly.
Title: Re: SKY UK Package Not working
Post by: x9moto on 30 November 2012, 05:32:56
is anyones working yet?
Title: Re: SKY UK Package Not working
Post by: zdunas82 on 30 November 2012, 11:15:06
I can confirm It's working again
Title: Re: SKY UK Package Not working
Post by: quovodis on 30 November 2012, 15:21:16
I understand that you need to maintain your servers from time to time, but you may want to consider moving the maintenance window from 2 AM to 4 AM or later, as 2 AM in moscow is 10 PM in the UK :)
Title: Re: SKY UK Package Not working
Post by: suma on 30 November 2012, 19:07:38
http://www.cardsharing.cc/index.php?topic=18962.msg91646#msg91646
Title: Re: SKY UK Package Not working
Post by: suma on 30 November 2012, 19:13:30
Quote from: quovodis on 30 November 2012, 15:21:16
I understand that you need to maintain your servers from time to time, but you may want to consider moving the maintenance window from 2 AM to 4 AM or later, as 2 AM in moscow is 10 PM in the UK :)

It is the end of the month, and anything may happen. Typically, we update cards, etc. in order to stabilize the work of all packages. Currently, we are improving the work of SkyUK and SkyItalia. This is for you, not for us. I think, better to be patient for 1-2-3 hours once than suffer from permanent freezes or picture stops during the rest time. Or I am not right? If you are a new user, i am just informing you on our so-called schedule of regular maintenance. Finally, it depends on provider. We are just trying "to match" providers. So, when it is better to take maintenance or profilactics - i think, Moderator knows better.
Title: Re: SKY UK Package Not working
Post by: linsanitytt on 01 December 2012, 05:23:01
Is maintenance still going on?? My subscription doesn't seem to be working at the moment
Title: Re: SKY UK Package Not working
Post by: x9moto on 01 December 2012, 06:54:23
same here at the moment
Title: Re: SKY UK Package Not working
Post by: paper235 on 01 December 2012, 07:14:52
same here, still not working at 01 Dec 2012, 03:12 GMT time. The message showing
Dec 01 03:06:10 Connected as user 0xd6 to a NDS-card [0x0963 : 00.00.00.00.00.00.00.00] with 1 providers
Dec 01 03:06:10 nds card
Dec 01 03:06:10 Provider ID #1: 0x000000 00.00.00.00.00.00.00.00
Title: Re: SKY UK Package Not working
Post by: suma on 01 December 2012, 08:23:22
Moderator is notified, we are checking what happened. Be patient pls
Title: Re: SKY UK Package Not working
Post by: cobra1423 on 01 December 2012, 12:06:38
Houston we have a problem in the data center of the server hang in there they are fixing it  ;D
Title: Re: SKY UK Package Not working
Post by: 1pajko on 01 December 2012, 14:38:29
Hello,  from morning not working the whole package Skylink 23 degrees. :-[
Title: Re: SKY UK Package Not working
Post by: suma on 01 December 2012, 14:39:40
Really?
Title: Re: SKY UK Package Not working
Post by: shadowdragonv12 on 01 December 2012, 14:59:26
hay good morning all i thought i will add that my sky uk is not working over 2 days now and not sure whats going on
Title: Re: SKY UK Package Not working
Post by: mwskyms on 02 December 2012, 14:53:48
 :-\

My Sky has stopped working again.

[mgcam] emm thread started
[newcamd] Connecting to serv1:20042...
got 122 cmd 9F
[mg0] namespace 11A0000 t-id 7D1 on-id 2
[mg0] descramble on 1, source 0
[mg0] service EF9 index 0 pmt pid 105 (1), pids: video 0x0201, audio  0x0281 0x0
295 0x0901
[mg0] ECM: CaID: 0x0963  -> CaPID: 0x0509 ProvID: 000000
[mg0] network can't decode

Problems again?
Title: Re: SKY UK Package Not working
Post by: hunterskill on 02 December 2012, 14:59:20
down again @11.00 GMT
Title: Re: SKY UK Package Not working
Post by: suma on 02 December 2012, 15:07:47
We'll check
Title: Re: SKY UK Package Not working
Post by: rubarb007 on 02 December 2012, 15:39:00
Mine down too.

Any updates ?
Title: Re: SKY UK Package Not working
Post by: Jogi on 02 December 2012, 16:21:05
I also notice several artefacts resulting from to late CWs (response time greater ~600ms):
2012/12/02 13:08:26 573BD0 c dvbapi: New program number: 0F1A (0960:0F1A unknown) [pmt_list_management 3]
2012/12/02 13:08:26 573BD0 c dvbapi: Start descrambling PID #2 (CAID: 0963) 1
2012/12/02 13:08:26 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:40F5): found (151 ms) by sky-uk - Living HD
2012/12/02 13:08:33 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:9AAF): found (526 ms) by sky-uk - Living HD
2012/12/02 13:08:42 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:935D): found (541 ms) by sky-uk - Living HD
2012/12/02 13:08:50 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:0E00): found (576 ms) by sky-uk - Living HD
2012/12/02 13:08:58 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:CB35): found (573 ms) by sky-uk - Living HD
2012/12/02 13:09:06 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:17EF): found (569 ms) by sky-uk - Living HD
2012/12/02 13:09:14 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:2A30): found (657 ms) by sky-uk - Living HD
2012/12/02 13:09:22 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:A659): found (657 ms) by sky-uk - Living HD
2012/12/02 13:09:29 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:56FF): found (525 ms) by sky-uk - Living HD
2012/12/02 13:09:38 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:D582): found (553 ms) by sky-uk - Living HD
2012/12/02 13:09:46 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:EF7B): found (724 ms) by sky-uk - Living HD
2012/12/02 13:09:54 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:FCBE): found (563 ms) by sky-uk - Living HD
2012/12/02 13:10:02 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:5E5C): found (635 ms) by sky-uk - Living HD
2012/12/02 13:10:10 573BD0 c dvbapi (0963&000000/0000/0F1A/7D:54FE): found (649 ms) by sky-uk - Living HD

2012/12/02 13:12:05 573BD0 c dvbapi: Start descrambling PID #2 (CAID: 0963) 1
2012/12/02 13:12:05 573BD0 c dvbapi (0963&000000/0000/0F15/7D:9C3B): found (146 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:10 573BD0 c dvbapi (0963&000000/0000/0F15/7D:FC2F): found (666 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:18 573BD0 c dvbapi (0963&000000/0000/0F15/7D:16B3): found (566 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:26 573BD0 c dvbapi (0963&000000/0000/0F15/7D:5005): found (605 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:34 573BD0 c dvbapi (0963&000000/0000/0F15/7D:C113): found (582 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:42 573BD0 c dvbapi (0963&000000/0000/0F15/7D:841F): found (570 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:50 573BD0 c dvbapi (0963&000000/0000/0F15/7D:84C5): found (582 ms) by sky-uk - Sky 1 HD
2012/12/02 13:12:58 573BD0 c dvbapi (0963&000000/0000/0F15/7D:2351): found (556 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:06 573BD0 c dvbapi (0963&000000/0000/0F15/7D:5B32): found (578 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:14 573BD0 c dvbapi (0963&000000/0000/0F15/7D:8A06): found (593 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:22 573BD0 c dvbapi (0963&000000/0000/0F15/7D:5D0C): found (535 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:30 573BD0 c dvbapi (0963&000000/0000/0F15/7D:BC75): found (566 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:37 573BD0 c dvbapi (0963&000000/0000/0F15/7D:9FB5): found (499 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:45 573BD0 c dvbapi (0963&000000/0000/0F15/7D:3994): found (505 ms) by sky-uk - Sky 1 HD
2012/12/02 13:13:54 573BD0 c dvbapi (0963&000000/0000/0F15/7D:D9DE): found (565 ms) by sky-uk - Sky 1 HD
2012/12/02 13:14:02 573BD0 c dvbapi (0963&000000/0000/0F15/7D:5CB9): found (609 ms) by sky-uk - Sky 1 HD
2012/12/02 13:14:09 573BD0 c dvbapi (0963&000000/0000/0F15/7D:D0BB): found (455 ms) by sky-uk - Sky 1 HD

looks like not all channels are affected, no problems for example:
2012/12/02 13:17:02 573BD0 c dvbapi: Start descrambling PID #2 (CAID: 0963) 1
2012/12/02 13:17:02 573BD0 c dvbapi (0963&000000/0000/0EF9/67:9D91): found (33 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:04 573BD0 c dvbapi (0963&000000/0000/0EF9/67:7543): found (109 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:12 573BD0 c dvbapi (0963&000000/0000/0EF9/67:8E58): found (229 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:20 573BD0 c dvbapi (0963&000000/0000/0EF9/67:F506): found (309 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:28 573BD0 c dvbapi (0963&000000/0000/0EF9/67:4526): found (118 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:36 573BD0 c dvbapi (0963&000000/0000/0EF9/67:B9BD): found (105 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:44 573BD0 c dvbapi (0963&000000/0000/0EF9/67:000D): found (154 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:17:52 573BD0 c dvbapi (0963&000000/0000/0EF9/67:128B): found (248 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:18:00 573BD0 c dvbapi (0963&000000/0000/0EF9/67:A4EE): found (136 ms) by sky-uk - SkyShowcase HD
2012/12/02 13:18:08 573BD0 c dvbapi (0963&000000/0000/0EF9/67:A3D6): found (111 ms) by sky-uk - SkyShowcase HD
and again Sky 1 HD:
2012/12/02 13:19:24 573BD0 c dvbapi: Start descrambling PID #2 (CAID: 0963) 1
2012/12/02 13:19:24 573BD0 c dvbapi (0963&000000/0000/0F15/7D:77E0): found (247 ms) by sky-uk - Sky 1 HD
2012/12/02 13:19:29 573BD0 c dvbapi (0963&000000/0000/0F15/7D:0BF8): found (524 ms) by sky-uk - Sky 1 HD
2012/12/02 13:19:38 573BD0 c dvbapi (0963&000000/0000/0F15/7D:76CD): found (650 ms) by sky-uk - Sky 1 HD
2012/12/02 13:19:46 573BD0 c dvbapi (0963&000000/0000/0F15/7D:7E3F): found (609 ms) by sky-uk - Sky 1 HD
as you see from 2012/12/02 13:17:02 573BD0 c dvbapi (0963&000000/0000/0EF9/67:9D91): found (33 ms) by sky-uk - SkyShowcase HD I have a fast connection to server 3
Title: Re: SKY UK Package Not working
Post by: TechGuy on 02 December 2012, 16:49:30
Jogi, thanks for detailed logs. We are working on this right now.
Title: Re: SKY UK Package Not working
Post by: salman80 on 02 December 2012, 19:29:11
Quote from: TechGuy on 02 December 2012, 16:49:30
Jogi, thanks for detailed logs. We are working on this right now.

My connection is down since this morning as well
Title: Re: SKY UK Package Not working
Post by: Jogi on 03 December 2012, 00:46:41
freezing problem seems to be solved now, many thanks :)
response time seems a little bid higher than before, but hightest values are 400-430ms what is at least absolutly fine, no artefacts any more
Title: Re: SKY UK Package Not working
Post by: moosic on 22 December 2012, 18:21:14
I'm having problems too, but it seems to have got slightly better in the last twenty minutes.

HD channels still keep freezing intermittenly.

This package was working perfectly fine over a month ago for a long period of time. Also what happened to the Dave HD channel?

I hope this can be sorted out.
Title: Re: SKY UK Package Not working
Post by: suma on 22 December 2012, 19:14:03
Quote from: moosic on 22 December 2012, 18:21:14
what happened to the Dave HD channel?

We'll check
Title: Re: SKY UK Package Not working
Post by: moosic on 22 December 2012, 19:57:24
Hi Suma,

I have been with you now for over two years, normally i only seem to have one or two problems throughout a year. Have you changed something in this package as it doesn't seem that stable as it was over a month ago.

To be honest, i have not had a problem for maybe six months + until the last few weeks.
Title: Re: SKY UK Package Not working
Post by: suma on 22 December 2012, 20:08:54
Look at the posts and the reasons for freezing BEFORE you first post as of today.

Jogi
« : 03 December 2012, 02:46:41 »
freezing problem seems to be solved now, many thanks
response time seems a little bid higher than before, but hightest values are 400-430ms what is at least absolutly fine, no artefacts any more


Today is December 22, and no other posts except of yours. No problem on any server. Check your internet connection. I think, the reason for your freezes is internet.
Title: Re: SKY UK Package Not working
Post by: TechGuy on 22 December 2012, 20:50:08
Quote from: moosic on 22 December 2012, 19:57:24
Hi Suma,

I have been with you now for over two years, normally i only seem to have one or two problems throughout a year. Have you changed something in this package as it doesn't seem that stable as it was over a month ago.

To be honest, i have not had a problem for maybe six months + until the last few weeks.

Please tell me - do you have freezes on all channels  or only on Dave HD channel?
Title: Re: SKY UK Package Not working
Post by: Jogi on 22 December 2012, 22:06:33
I had no time during the week to watch TV but I also noticed some freezers on several channels this morning and Dave HD still unavailable (timeouts), but at least it seems to be solved since ~3pm (cet) for most (all) channels. Watched 8Miles (Modern Greatest HD) and The Help (DramaRomance HD) right now: not any interruption at all.
Response times are still a little bid higher (around 100ms) than "before the great interruption 2 or 3 weeks ago" *g* but as long as its not freezing (answers faster than 600-650ms while server ping shows response times of ~58ms for me at the moment) there is no need to complain from my site :-))
Title: Re: SKY UK Package Not working
Post by: xtruex on 22 December 2012, 23:55:34
Quote from: moosic on 22 December 2012, 18:21:14
I'm having problems too, but it seems to have got slightly better in the last twenty minutes.

HD channels still keep freezing intermittenly.

This package was working perfectly fine over a month ago for a long period of time. Also what happened to the Dave HD channel?

I hope this can be sorted out.

Tomorrow, Dave's HD channel will work
Title: Re: SKY UK Package Not working
Post by: suma on 23 December 2012, 08:31:22
Quote from: moosic on 22 December 2012, 18:21:14
I'm having problems too, but it seems to have got slightly better in the last twenty minutes.

HD channels still keep freezing intermittenly.

This package was working perfectly fine over a month ago for a long period of time. Also what happened to the Dave HD channel?

I hope this can be sorted out.

Hi, I think, you must post at Protek receiver topics (http://www.cardsharing.cc/index.php?board=59.0), as this is not the problem of server that you have freezes, but the problem of your receiver or internet connection. Also, I think that you need to look for a newer firmware as the one installed in your receiver seems old enough.