Print Page - Account suspended for mistaken refund?

Title: Account suspended for mistaken refund?
Post by: regisss on 15 September 2012, 16:59:31

Got blank screen for 2 days now, just noticed this in my account this morning:
Refund mistaken transaction (Onpay id: XXXXXXX, date: 2012.06.12)

My account had then a negative account, I dont understand what happened, can you shed some light on that?

I added more funds to get that sorted asap, can I get unblocked now?
Thanks.

Title: Re: Account suspended for mistaken refund?
Post by: xtruex on 15 September 2012, 22:12:42

Hi
Those users whose balance is negative must deposit some amount to make it positive. Onpay had a system failure and instead of RUR, they charged USD.

Title: Re: Account suspended for mistaken refund?
Post by: regisss on 16 September 2012, 14:00:00

Ok, that makes more sens enow.
Also my account got unblocked after 24H I thought it was every hours.

Thanks.

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CardSharing Server ENG => Billing - Payment system => Topic started by: regisss on 15 September 2012, 16:59:31