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CardSharing Server ENG => Questions on cardsharing server => Sky UK HD + ViewAsia + ZeeTV 28E => Topic started by: djinder on 04 June 2012, 22:25:16

Title: Viewasia ???
Post by: djinder on 04 June 2012, 22:25:16
Hi Suma my customers have since 3 days problems with viewasia and today is just working 1 channel (AAGTV)
please check this.

Thanks Suma
Title: Re: Viewasia ???
Post by: robertdinaro on 05 June 2012, 04:23:24
Hi,

I have the same issue; I am using Nabilo MX image with MGCamd 1.35a and for the last 3 days only no View Asia channels are coming. At times some of them do come only in the day time but very patchy. Is it a known issue?

Regards
Title: Re: Viewasia ???
Post by: suma on 05 June 2012, 05:35:20
Hi,
ZeeTV and View Asia are free bonus to SkyUK package. This issue was discussed many times.
Please refer to News and Announcements where you'll see that

Quote from: suma on 31 October 2010, 18:57:54
Additionally, ViewAsia and ZeeTV are included as bonus.

The packages come without 100% guarantee and we do not accept any claims.

regards
Title: Re: Viewasia ???
Post by: djinder on 05 June 2012, 12:15:59
Hi Suma the problem is my customers are all indian and they have paid for the indian channels i will get big problems when the channel dont work. why you dont make a pakage with viewasia and zeetv.
Please check what the problem is.

Thanks
Title: Re: Viewasia ???
Post by: suma on 05 June 2012, 12:57:14
Before purchasing a package, you HAD to read thoroughly what is 100% guaranteed and what is not. We don't care who are your customers - Indians or Chineese. This is a lesson for you, not for them...
The package will be fixed asap, but we cannot guarantee a stable work of these 2 packages inside SkyUk. Tell your clients this information please and be patient.
Title: Re: Viewasia ???
Post by: karry on 05 June 2012, 14:40:43
Why has Zee cafe NOT been working ONLY during cricket matches?

I have read you reply to Djinder.
Is there any particular technical reason why you cannot guarantee ViewAsia?

It has been working for 99% of time. It has only let me down last Friday & Sunday during cricket games. I am curious to know why during cricket games only?

Kind Regards
Title: Re: Viewasia ???
Post by: suma on 05 June 2012, 14:53:27
I have no idea about terms and conditions of View Asia card purchase (maybe, it's a part of SkyUK card). Anyway, Moderator tells that 2 packages inside SkyUK are bonus and comes without guarantee. That's all info I know to the moment. If you need detailed reply- you may always send e-mail to the Moderator and ask him. Unlikely that you'll receive full answer.
Title: Re: Viewasia ???
Post by: karry on 05 June 2012, 22:25:29
You are Right.
I did and I did not get full reply -
So I rephrased my question then I recieved autoreply- Moderator on Hols so contact forum, Suma, etc for answers until 8th June.