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CardSharing Server ENG => Questions on cardsharing server => VIP HotBird => Topic started by: spartan on 05 March 2012, 12:54:55

Title: something wrong
Post by: spartan on 05 March 2012, 12:54:55
Hello.I found you here and i hope all be ok.I think that i am make something wrong.I buy this package before 15 minutes,and put the setting immediatelly in my DM 500.I didnt thought that this must be at 6:00 AM Moscow time.Certainly when i realise the mistake ,quick i get off the settings in 3 minutes...
Now?Whats going on?
Title: Re: something wrong
Post by: suma on 05 March 2012, 13:06:41
Hello,

Quote from: spartan on 05 March 2012, 12:54:55
I buy this package before 15 minutes

15 minutes before what?

Quote from: spartan on 05 March 2012, 12:54:55
I didnt thought that this must be at 6:00 AM Moscow time.

What must be at 6:00?

Quote from: spartan on 05 March 2012, 12:54:55
quick i get off the settings in 3 minutes...

What do you mean by "get off settings in 3 minutes"?

If you had any subscription(s) before and you purchased a new subscription, you have to wait until 6:00 AM next morning. If this is your first subscription and you were just registered in the billing, your subecription has to start at the nearest full hour (suppose, you purchased at 12.45. Subscription shall be activated at 1:00, i.e. in 15 minutes).
Title: Re: something wrong
Post by: spartan on 05 March 2012, 13:15:16
I read that :<<New subscription will be always activated at 6:00 AM (Moscow time) at the day when your subscription begins>>
I make the order 30 minutes before now.( 10:45 AM  Bulgaria time)so when i must put the settings?
Its the first time i make the order...
When  i said  i get off the settings in 3 minutes i mean,that i put the settings immediatelly in the DM,but when i read that this was not correct i erased them.
Title: Re: something wrong
Post by: suma on 05 March 2012, 13:26:00
In News and Announcement and in the billing system, you can find the following:

http://www.cardsharing.cc/index.php?topic=24086.0

So, if you just registered abd purchased your subscription for the first time, it must be active within the nearest hour.
Title: Re: something wrong
Post by: spartan on 05 March 2012, 13:53:39
So then why when I put the settings in my dm,all was black?
Title: Re: something wrong
Post by: suma on 05 March 2012, 14:02:07
Which settings have you put into your DM?