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CardSharing Server ENG => Billing - Payment system => Topic started by: sorede66 on 24 February 2012, 18:31:21

Title: renewal of sky package
Post by: sorede66 on 24 February 2012, 18:31:21
i am trying to prolong my package, but it will not let me.
i have paid in to my account 30$ then i go to "my subscription" it shows i have $31, 48 credit, but when i try to prolong nothing appears in the box, and it will not work. it still shows the same dates
i bought the credit yesterday, and my package expires tomorrow.
what am i doing wrong ???
Title: Re: renewal of sky package
Post by: suma on 24 February 2012, 19:24:00
Seems that you never read news and announcements
http://www.cardsharing.cc/index.php?topic=29160.0
Title: Re: renewal of sky package
Post by: sorede66 on 24 February 2012, 20:53:54
i have tried to send an email to the moderator, but when i try to send it i receive a message
"User 'Moderator' has blocked your personal message."
Title: Re: renewal of sky package
Post by: suma on 25 February 2012, 06:12:22
Quote from: sorede66 on 24 February 2012, 20:53:54
i have tried to send an email to the moderator, but when i try to send it i receive a message
"User 'Moderator' has blocked your personal message."

Personal messages and e-mail are different things.
You cannot send PM via the forum. However, you can send him e-mail. Do you know what is e-mail???
Title: Re: renewal of sky package
Post by: sorede66 on 25 February 2012, 11:41:09
you must think im really stupid  !!!
yes, i do know what an e-mail is, but what is the e-mail address i should use, if i cant use "my messages" from this page   ???
i am new to all this, so am a complete virgin on this site and do not know my way around yet, please be patient with me !!
sorry to be a nuisance
Title: Re: renewal of sky package
Post by: suma on 25 February 2012, 15:42:09
I try to be patient with all our users, since the half of them are really stupid.
If you open English forum, you will find E-mail to contact Moderator topic almost in every thread. It is specially made for such users.

http://www.cardsharing.cc/index.php?topic=11620.0
http://www.cardsharing.cc/index.php?topic=11573.0
http://www.cardsharing.cc/index.php?topic=11621.0
http://www.cardsharing.cc/index.php?topic=11622.0

You can imagine how tired i must be if every second user is asking me - HOW TO CONTACT MODERATOR?
The answer is simple - read the forum. Don't try to receive an immediate reply from admins, read the forum first.