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CardSharing Server ENG => Questions on cardsharing server => VIP Astra => Тема начата: tomgeo от 04 Февраля 2018, 21:47:37
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Since 2 months i have problems with austria channels. The picture is always hanging. Every 2 min. Sometimes is dark and got "channel encrypted/encoded".
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https://www.cardsharing.cc/index.php?topic=9566.0
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Hi Suma
If i understand you correctly i should fill-out the questionnaire (1 to 6)?
If YES please explain to me Number 4 - "Your subscription".
regards and thanks
TomGeo
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4. Your subscription means which package you subscribed to (ORF, Vip Astra, SkyDe, etc).
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Hi
Now i have all Information (I hope):
1. username: TomGeo
2. equipment: Protek 9770 HD_IP
3. Emulator: newcamd. I dont know how to found out.
4. subscription: Vip Astra
5. Firmware: Boris T
Firmware-Version: 1.22
Loader-Version: 1.28/1.04
Hardware-Version: 1.2
6. Log-files: I don't know how.
BTW: on the Server List i found:
Protocol: NewCamd
DES Key: 00 01 .......14
EMM: off/out
I hope you have enough Information.
Regards
T.
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Have you read all topics re: Protek receivers before posting here?
https://www.cardsharing.cc/index.php?board=59.0
I think, you have to study your equipment first.
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Hi Suma
Thank you for advice. I am Mother from 2 Kids and i don't have enough time to study/read.
My subscription is expiring in 1 week. I want to extend/renew my subscription for the new year.
But if austrian's channels do not work properly and got no support or help from you i am forced to change the provider.
I think is much more efficiently to resolve the troubleshooting and finally to take subscription fot the next year instead do talk for days.
If you do not want to help me please forward me to other custodian/supervisor.
Thank You in advance
T.
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Hi,
Unfortunately, we are not technical support of any type of receiver. You have to understand that there is 10000000 models of receivers and it is physically not possible to know (and, moreover, to teach everybody) them all.
It is YOU who shall find any person near you, who is aware of what we are talking about.
Our service is just to provide a user with general settings in order to watch TV and provide general description of the most commonly used receivers. However, I will repeat, it's not possible just to teach everybody depending on the model he has.
Sorry for inconvenience.
regards
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Hi
Thank you for your answer and explanation.
If i quite understand you, the answer/solution of my problem i can found here:
https://www.cardsharing.cc/index.php?board=59.0
regards
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Yes, there is not so much to read as the thread is not large.
But you have to know your equipment, which image is installed, which emulator is running, which protocol is used, etc. Read what are the common problems faced by Protek users. If you find a similar case from other users, try to use the solution given there.
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Hello I have the same problem and in the protek thread there is nothing to read
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Hello I have the same problem and in the protek thread there is nothing to read
There IS something to read (not necessary about Protek receivers, but about ORF in general), if you use SEARCH engine of the forum.
https://www.cardsharing.cc/index.php?topic=34949.msg125396#msg125396
If your receiver supports Oscam, you may follow the users' advices and try. If not, then, you have to think about changing receiver.