Please help with Interkassa payment not yet credited

[fm663]

I made a payment using Interkassa IK17480753
but the money still not credited into my account.
Can you please help?

[suma]

Please read http://www.cardsharing.cc/index.php?topic=31474.0 and follow the steps described in the manual. Use ONLY Ukrainian Grivna, no USD, no EURO and your paiment will be OK.

[fm663]

OK. As the whole website is in a different language, its difficult to use.
Can you refund the transaction please?
I will then reprocess the payment.
Thanks

[suma]

OK. As the whole website is in a different language, its difficult to use.
Can you refund the transaction please?
I will then reprocess the payment.
Thanks

1. If you read instructions attentively, you could see that language can be switched into English or whatever.
2. We cannot refund transaction as we did not receive your payment. If you see that balance has not been filled yet, it means that the amount was blocked on your card, but was not processed. Typically, when payment is not received, the amount will be refunded automatically to your card. So, advice - contact Interkassa support and ask them to refund.