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CardSharing Server ENG => Questions on cardsharing server => Sky Deutschland HD 19E => Тема начата: playsoft от 03 Апреля 2017, 16:51:02

Название: someone is constantly trying to abuse my account
Отправлено: playsoft от 03 Апреля 2017, 16:51:02
hello,

as the subject implies, someone from the ukraine with the ip: 188.163.103.205 is trying to connect to the servers with my username (playsoft). i already changed the password and his efforts are unsuccessful (Unsuccessful attempts to connect: 156).
i just wanted to inform you that i have nothing to do with these attempts to log in from that ukrainian ip and that it should be blocked.

best regards,

playsoft
Название: Re: someone is constantly trying to abuse my account
Отправлено: suma от 03 Апреля 2017, 17:06:46
Moderator notified, he will check
Название: Re: someone is constantly trying to abuse my account
Отправлено: suma от 03 Апреля 2017, 17:11:32
Please change password for your receiver. IP you specified will be banned
Название: Re: someone is constantly trying to abuse my account
Отправлено: playsoft от 10 Апреля 2017, 20:52:58
I changed the password but there is still somebody trying to connect: 213 Unsuccessful attempts to connect
But the ip is not displayed (field is empty)

Название: Re: someone is constantly trying to abuse my account
Отправлено: suma от 11 Апреля 2017, 05:54:24
All subscriptions of user "playsoft" have finished. You have to disconnect from the server or buy a new subscription. How do you know that somebody is trying to connect? Maybe, it's you?
Название: Re: someone is constantly trying to abuse my account
Отправлено: playsoft от 12 Апреля 2017, 07:25:14
i know it because i can see it in connection history. and it can't be me because i have suspended my subscription and deleted the cccam cfg and replaced it with another one ( completely different server, none of yours). i think somebody got access to my receiver and has stolen my lines about a week ago. i took precautions then and changed my network security and also changed the password. the person trying to connect clearly tries to connect with the old password as all his attempts to connect are unsuccessful.
as long as my subscription is frozen you should ban any ip which is trying to connect to the servers specified in my cline with my username and password. as i told you its definately not me. wouldnt be very useful for me to try to connect with invalid login xD
Название: Re: someone is constantly trying to abuse my account
Отправлено: suma от 12 Апреля 2017, 08:27:11
We have offered you to put (change) password to your receiver. Did you do that? RECEIVER, along with server password.
Название: Re: someone is constantly trying to abuse my account
Отправлено: playsoft от 16 Апреля 2017, 16:59:16
yes, of course i did change the password. now my account is blocked although i did exactly as you told me. i can't change the fact that someone has my username which is registered to the server. and when he tries to connect with my username and wrong (my old)  password, nobody can prevent this. his attempts were and are always unsuccessful, because i changed the password as i noticed it.  but he seems to have the (old and wrong) login data in his receiver and his softcam keeps trying to connect to the server. but how should i stop this?

why is my account blocked then, when i can't do anything against this?
Название: Re: someone is constantly trying to abuse my account
Отправлено: suma от 16 Апреля 2017, 17:14:25
Moderator has sent you mail with instructions a couple of days ago. Did you check e-mail? You now have new login
Название: Re: someone is constantly trying to abuse my account
Отправлено: playsoft от 16 Апреля 2017, 21:23:44
okay i see. sorry, the mail has been in my spamfolder. everything okay for me now. thank you for your help.