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CardSharing Server ENG => Billing - Payment system => Тема начата: actarus от 16 Января 2009, 17:52:34

Название: SUSPEND button
Отправлено: actarus от 16 Января 2009, 17:52:34
Hello,
How does it work?
What's its function?
Thanks.
Название: Re: FREEZE button
Отправлено: suma от 16 Января 2009, 18:05:45
The function of the "FREEZE" buttion is to tempoarary suspend your subscription. For example, you are going to leave for vacations for some time. You have a subscription which is not finished yet. To temporary suspend your subscription, you may use the "FREEZE" button and your subscription will be temporary stopped until you activate it again.

the service is not free (USD1).


(http://s016.radikal.ru/i335/1207/e0/32bacb9b08e3.jpg)
Название: Re: FREEZE button
Отправлено: actarus от 01 Февраля 2009, 12:15:10
If I use Freeze Button... Must I pay when i want  to restart my subscription ?
Thanks.
Название: Re: FREEZE button
Отправлено: credo123 от 01 Февраля 2009, 13:01:49
If I use Freeze Button... Must I pay when i want  to restart my subscription ?
Thanks.

You must have 1 $ on your billing account.
You pay one time only 1$. (But don't forget to disconnect your receiver from internet for this time).
Название: Re: FREEZE button
Отправлено: actarus от 04 Марта 2009, 17:40:03
Hello,
I'm using FREEZE Button.
When I wanto to activate service, it is in real-time or must I activate service the day before?
Tnx.
Название: Re: FREEZE button
Отправлено: suma от 04 Марта 2009, 17:54:22
Hello,
I'm using FREEZE Button.
When I wanto to activate service, it is in real-time or must I activate service the day before?
Tnx.

Hi,
http://www.cardsharing.cc/index.php?topic=18962.msg44147#msg44147
You subscription will freeze or starts again from 6:00 AM (Moscow time) next day.
Название: Re: FREEZE button
Отправлено: gimmeluck от 02 Июня 2011, 13:10:10
is there any day limit to keep it freezed?
Название: Re: FREEZE button
Отправлено: suma от 02 Июня 2011, 13:22:03
is there any day limit to keep it freezed?

It becomes active from 6:00 AM (Moscow time) next morning and stay frozen until you restore (recover) your subscription again.
Название: Re: FREEZE button
Отправлено: gimmeluck от 02 Июня 2011, 16:00:19
means no frozen time limit :)) thx
Название: Re: FREEZE button
Отправлено: dippan от 10 Марта 2013, 21:38:33
Hi,
Where can the Freeze button be found?
I have looked everywhere without success.
Название: Re: FREEZE button
Отправлено: xtruex от 10 Марта 2013, 23:03:47
(http://s60.radikal.ru/i167/1303/8e/6c34e45107b0.jpg)
Название: Re: FREEZE button
Отправлено: mpeter747 от 11 Марта 2013, 00:54:13
How often can I use the freeze in a subscription and how much to pay USD when it is more than once. thank you
Название: Re: FREEZE button
Отправлено: suma от 11 Марта 2013, 07:22:00
mpeter747, seems that you completely ignore reading the forum, and especially the posts above. Read this thread from the very beginning and stop asking stupid questions.
Название: Re: FREEZE button
Отправлено: mpeter747 от 11 Марта 2013, 10:40:01
It did not ignore but I never have known about it or just like it has been mistranslated you should tolerate and respond to the question. Thank you.
Название: Re: FREEZE button
Отправлено: suma от 11 Марта 2013, 10:50:28
it has been mistranslated

What has been mistranslated?

Could you read a couple of posts above that
means no frozen time limit :)) thx
??

You don't know what "no frozen time limits" means?
Charges (USD 1) will depend on how many times you will use FREEZE button. 1 USD is charged per 1 operation at a time.
Название: Re: FREEZE button
Отправлено: mpeter747 от 11 Марта 2013, 11:23:23
mistranslated? The problem is to translate everything so that it is understood. I'll have to translate everything and can not always quite so good on your part, you should be much more tolerant Thank you
Название: Re: SUSPEND button
Отправлено: alfons от 12 Января 2017, 12:09:08
Hi,
How can I get the money back to my balance, when stoped the package?

I changed for another package.
Before I used VIP Czech, now I use VIP lite, but the VIP czech was valid to 1.8.2017.
The VIP Czech I suspended, but I would stop it completly, and get the money back to balance.
Thanks for answer.
Название: Re: SUSPEND button
Отправлено: suma от 12 Января 2017, 12:32:58
Hi,
Send e-mail to Moderator (moderator at cardsharing.cc) with request to delete your current subscription and refund the remaining money to your balance.
Название: Re: SUSPEND button
Отправлено: suma от 05 Февраля 2018, 05:56:18
it is allowed to suspend/resume your subscription. The number of suspensions/resumes shall not exceed 3 per month.

(https://a.radikal.ru/a11/1802/e0/e58bd322e550.png)
Название: Re: SUSPEND button
Отправлено: telex от 12 Марта 2020, 14:12:56
how long can I suspend/freeze ? Is there a limit? Do I have to pay still 1 Dollar when I resume?
Название: Re: SUSPEND button
Отправлено: suma от 12 Марта 2020, 17:25:06
how long can I suspend/freeze ? Is there a limit? Do I have to pay still 1 Dollar when I resume?

How long - no limit (for 1, 2, 3 months, does not matter, but you may use FREEZE button 3 times/month maximum).
Resume is free of charge
Название: Re: SUSPEND button
Отправлено: telex от 13 Марта 2020, 23:25:15
thank you suma