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Jogi

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Sky Deutschland down again
« : 10 Апреля 2013, 19:54:42 »
see log from serv3:

2013/04/10 17:52:45 1978A8 c New program number: 0082 (Discovery HD) [pmt_list_management 3]
2013/04/10 17:52:52 1978A8 c cooli (1833&000000/0000/0082/89:ADFC): timeout (7206 ms) by sky-ger - Discovery HD
2013/04/10 17:52:53 1978A8 c cooli (1833&000000/0000/0082/89:000B): timeout (7206 ms) by sky-ger - Discovery HD
2013/04/10 17:52:53 1978A8 c ERROR: Can't decode channel
2013/04/10 17:52:53 1978A8 c cooli (1833&000000/0000/0082/89:000B): timeout (1238 ms) - Discovery HD
2013/04/10 17:53:00 1978A8 c ERROR: Can't decode channel
2013/04/10 17:53:00 1978A8 c cooli (1833&000000/0000/0082/89:C30C): timeout (7208 ms) by sky-ger - Discovery HD
2013/04/10 17:53:13 1978A8 c [ADD PID 0] CAID: 1833 ECM_PID: 1807 PROVID: 000000
2013/04/10 17:53:13 1978A8 c [ADD PID 1] CAID: 09C4 ECM_PID: 1B07 PROVID: 000000
2013/04/10 17:53:13 1978A8 c [ADD PID 2] CAID: 09AF ECM_PID: 1F07 PROVID: 000000
2013/04/10 17:53:13 1978A8 c [ADD PID 3] CAID: 098C ECM_PID: 1A07 PROVID: 000000
2013/04/10 17:53:13 1978A8 c Found 4 ECMpids and 3 STREAMpids in PMT
2013/04/10 17:53:13 1978A8 c New program number: 0071 (History HD) [pmt_list_management 3]
2013/04/10 17:53:20 1978A8 c cooli (1833&000000/0000/0071/89:B5BD): timeout (7210 ms) by sky-ger - History HD
2013/04/10 17:53:25 1978A8 c cooli (1833&000000/0000/0071/89:0AF6): timeout (7209 ms) by sky-ger - History HD
2013/04/10 17:53:25 1978A8 c ERROR: Can't decode channel
2013/04/10 17:53:25 1978A8 c cooli (1833&000000/0000/0071/89:0AF6): timeout (5246 ms) - History HD
2013/04/10 17:53:32 1978A8 c cooli (1833&000000/0000/0071/89:791C): timeout (7201 ms) by sky-ger - History HD
2013/04/10 17:53:33 1978A8 c [ADD PID 0] CAID: 1702 ECM_PID: 1768 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 1] CAID: 1722 ECM_PID: 1668 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 2] CAID: 1833 ECM_PID: 1868 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 3] CAID: 1834 ECM_PID: 1C68 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 4] CAID: 09C4 ECM_PID: 1B68 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 5] CAID: 09C7 ECM_PID: 1D68 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 6] CAID: 09AF ECM_PID: 1F68 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 7] CAID: 098C ECM_PID: 1A68 PROVID: 000000
2013/04/10 17:53:33 1978A8 c [ADD PID 8] CAID: 1861 ECM_PID: 1968 PROVID: 000000
2013/04/10 17:53:33 1978A8 c Found 9 ECMpids and 3 STREAMpids in PMT
2013/04/10 17:53:33 1978A8 c New program number: 0034 (Spiegel Geschichte) [pmt_list_management 3]
2013/04/10 17:53:40 1978A8 c cooli (1833&000000/0000/0034/89:0293): timeout (7208 ms) by sky-ger - Spiegel Geschichte
2013/04/10 17:53:47 1978A8 c cooli (1833&000000/0000/0034/89:28F3): timeout (7205 ms) by sky-ger - Spiegel Geschichte
2013/04/10 17:53:47 1978A8 c ERROR: Can't decode channel
2013/04/10 17:53:47 1978A8 c cooli (1833&000000/0000/0034/89:28F3): timeout (6487 ms) - Spiegel Geschichte

I have a Sky-UK subscription on the same server: works fine like yesterday evening
AX-HD51 STB using NeutrinoHD and Oscam with VIP-Astra. Dual login on server_81 via Cable-ISP

6om6a

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Re: Sky Deutschland down again
« Ответ #1 : 10 Апреля 2013, 20:02:37 »
Yep I do confirm. Same problem. Guys fix it please ASAP! Champions Leage is very soon!!!
MediaPortal + dvb-s2 + MDAPI_Plus_0_9_0_1589 + Acamd 0.6.2.0

monsta

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Re: Sky Deutschland down again
« Ответ #2 : 10 Апреля 2013, 20:12:00 »
Same here. Hd+ works fine on Server5, but Sky is down again
Dreambox 800se, 19E, HD+ (Deutschland), Sky Deutschland HD, newnigma2 Image, newcamd, MgCamd 1.35(a)

suma

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Re: Sky Deutschland down again
« Ответ #3 : 10 Апреля 2013, 20:27:40 »
We'll check
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

6om6a

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Re: Sky Deutschland down again
« Ответ #4 : 10 Апреля 2013, 20:28:16 »
how quick was it fixed yesterday?
MediaPortal + dvb-s2 + MDAPI_Plus_0_9_0_1589 + Acamd 0.6.2.0

suma

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Re: Sky Deutschland down again
« Ответ #5 : 10 Апреля 2013, 20:29:44 »
Look at the time of previous posts and xtruex's FIXED
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

6om6a

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Re: Sky Deutschland down again
« Ответ #6 : 10 Апреля 2013, 20:35:26 »
90 minutes!!! This is exactly a duration of the football match! Not impressed :-)
MediaPortal + dvb-s2 + MDAPI_Plus_0_9_0_1589 + Acamd 0.6.2.0

suma

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Re: Sky Deutschland down again
« Ответ #7 : 10 Апреля 2013, 20:45:18 »
6om6a! Arrange cardsharing service and keep looking at all packages, servers, etc. 24 hours a day! Will you? And I will see how quick is your response in case of failure! If you have something against, you are welcome to buy an official card and enjoy watching TV by yourself.
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

suma

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Re: Sky Deutschland down again
« Ответ #8 : 10 Апреля 2013, 20:45:33 »
Check, must work now
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

6om6a

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Re: Sky Deutschland down again
« Ответ #9 : 10 Апреля 2013, 21:02:18 »
6om6a! Arrange cardsharing service and keep looking at all packages, servers, etc. 24 hours a day! Will you? And I will see how quick is your response in case of failure! If you have something against, you are welcome to buy an official card and enjoy watching TV by yourself.
You don't need to monitor all packages! Users do it for you. You just need to respond quickly as soon as there is a complain on the forum.
You could even arrange an email address where "trusted" users can send complain. By trusted I mean those who are experienced and will only complain when problem is on your side and not on theirs.
Don't get me wrong. I am generally very satisfied  with the service here, but try to understand these poor Borussia supporters who were left for the duration of the whole match without TV. I just think that the response time could be much better. Perhaps it is long because you don't have too many problems :-) Which is very good, but c'mon there are major events when reliability is very important!
 
MediaPortal + dvb-s2 + MDAPI_Plus_0_9_0_1589 + Acamd 0.6.2.0

6om6a

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Re: Sky Deutschland down again
« Ответ #10 : 10 Апреля 2013, 21:03:55 »
By the way thanks for a quick fix!
MediaPortal + dvb-s2 + MDAPI_Plus_0_9_0_1589 + Acamd 0.6.2.0

Jogi

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Re: Sky Deutschland down again
« Ответ #11 : 10 Апреля 2013, 21:09:53 »
yes, works fine again
I understand, that you cannot monitor the server and all packages 24/7
however, its still sad when the service is not working as expected - perhaps here on your server even more than on other once because usually there is no problem :-))

it looks to me, that all servers are affected by the problem (at least serv2, serv3 and serv5)
is there any recommended server ? especially for users from Germany ??
I am asking because the 2 servers available in the billing (serv2 and serv5 and not possible to switch back to serv3) have "additional informations" where it says "DE (new server)" is DE related to Deutschland/Germany or is it simply a coincidence (or does the 2 letters mean anything else usefull for me) ?
AX-HD51 STB using NeutrinoHD and Oscam with VIP-Astra. Dual login on server_81 via Cable-ISP

suma

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Re: Sky Deutschland down again
« Ответ #12 : 10 Апреля 2013, 21:12:35 »
Please don't forget that I am not Moderator, and it takes time to send alert to him, for him - to look where is the problem and eliminate it. Also, we have time difference. Yesterday's failure was deep at night (my time). The admins closer to the European time zone sent alert to the Moderator when they saw complaints. So, count - how much time has left since the moment of the problem till the moment when it was fixed.
OK, good night (for me  :)). Hope, there will be no problem at night.
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

suma

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Re: Sky Deutschland down again
« Ответ #13 : 10 Апреля 2013, 21:15:18 »
yes, works fine again
I understand, that you cannot monitor the server and all packages 24/7
however, its still sad when the service is not working as expected - perhaps here on your server even more than on other once because usually there is no problem :-))

it looks to me, that all servers are affected by the problem (at least serv2, serv3 and serv5)
is there any recommended server ? especially for users from Germany ??
I am asking because the 2 servers available in the billing (serv2 and serv5 and not possible to switch back to serv3) have "additional informations" where it says "DE (new server)" is DE related to Deutschland/Germany or is it simply a coincidence (or does the 2 letters mean anything else usefull for me) ?


As for the number of servers, we have to tell "thank you" to our host-providers, and consequently, to the SkyLink users who sent complaints (or abuse) ...
DE means Deutchland, and the new server is located in Germany.
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

monsta

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Re: Sky Deutschland down again
« Ответ #14 : 11 Апреля 2013, 02:29:58 »
And its down again. This is the fourth time in the last 2 days. I hope you'll find the error soon. THX
Dreambox 800se, 19E, HD+ (Deutschland), Sky Deutschland HD, newnigma2 Image, newcamd, MgCamd 1.35(a)

suma

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Re: Sky Deutschland down again
« Ответ #15 : 11 Апреля 2013, 05:19:56 »
And its down again. This is the fourth time in the last 2 days. I hope you'll find the error soon. THX

Hi,
Moderator is notified and he will do his best to fix the situation

Thank you for patience
VU+Zero. 13E, 82.5E, 56E, Vip All, OpenPLI 6.0 image, OSCam: 1.20-unstable_svn. ALL POSTS WITHOUT SIGNATURE AND LOG-FILE will be ignored and deleted!1.mg_cfg here http://www.cardsharing.cc/index.php?topic=23717.msg58140#msg58140
2. ignore-priority.lists here http://www.cardsharing.cc/index.php?topic

Jogi

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Re: Sky Deutschland down again
« Ответ #16 : 11 Апреля 2013, 08:39:18 »
lets hope problem fixed now, I found the following information on the news-page of the billing section (I did not see this yesterday):
April 10, from 23:00 maintenance. Replacement of server hardware. SkyDE, UPC, Slylink, SkyUK and RedLight will be unavailable.

Even if this problem was not server related I switched to serv5 yesterday
obviously its the same provider as it is for serv3 *g*
ping time to new server increased by ~10ms (around 25ms now)
but CW respose time looks better for Sky-UK package, no reply >200ms yet
for Sky-DE repsonse time seems to be the same as on serv3 (but this was never critical - if SkyDE works it works fine or not at all)
AX-HD51 STB using NeutrinoHD and Oscam with VIP-Astra. Dual login on server_81 via Cable-ISP