you can see administrator ban when u click "connection history" ... that ban should be removed and thats what I am asking whole day ... and dont understand, why the ban is still there. Now I am really afraid of opening new account when not sure of "correct" behavior. I refilled negative balance and sent two mails asking to remove account ban, no answer or any response to the mails, account is still blocked.
I understand, that moderator is not online 24/7. But Suma is the moderator and all problems in past I was solving with him, always very correctly. Now he is chating here on the forum and answering questions, but I see no response to mails or any notification, how to make account usable again ... what to do. Why he does not remove administrator bans from accounts, which are balanced? I understand it takes some time, but correct way is to let us know.