1. Are you reseller?
2. Is MIARE login familiar to you?
3. For MIARE, two subscriptions have been purchased:
Sky UK + ViewAsia + ZeeTV + BT Sport , no Irish 28E
Sky UK (no extra packs, no HD, no Irish channels) with the SAME login.
4. Have you ever read the rules? 1 receiver=1 account (1 login).
5. Your client (or you) connected 2 receivers (as you said, from 1 IP). It is not true. According to our server statistics, connections were made from different IP to the main and stand-by servers. Moreover, at the moment (JUST NOW!!!!), there are 2 simultaneous connections registered from different IPs from different countries. How is it possible? And you are trying to find the truth? The truth is that your client (or you) are not decent.
BAN is the result!
If you have any additional questions, you may address them to the Moderator (e-mail address is available on the forum).