mistake money transfer

[makbet]

Hi

I've emailed moderator few days ago about my issue but so far had no response back.
I've created a user under my reseller account, then i transfered money to that new account, however the money didnt get transfered.
I didnt realise that in order to buy a line for some account in my reseller account I have to buy it directly from my account, so I transfered the moeny to some unknow to me account.

I really need some of you guys to reverse that transaction and put the money back into my account.

Please get in touch with me. You should have an email with explanation from makbet@o2.pl

[suma]

1. You had to create a new user account (login-password).
2. You had to buy a subscription on behalf of the new user entering the billing system using HIS login-password.
3. Check if subscription is active for the new user.
4. Add (attach) new user to your reseller account.
When manipulating with the user accounts - change protocol, server, prolong subscription etc., you have to detach the user from your reseller cabinet, make any operation you need and then attach him again.

I really need some of you guys to reverse that transaction and put the money back into my account.

Only the Moderator can do that in manual mode. Wait when he comes back from vacations (jan 27) and send him e-mail again.

regards