Hello HD

telex · 21 December 2013, 21:46:56

Is Hello HD working again. I need "iconcert" HD back. That would be a reason to come back for me...

suma · 22 December 2013, 05:13:13

Did you see it in the price list?

telex · 22 December 2013, 17:16:02

Yes inside VIP all. But moths ago you said its no longer available...

suma · 22 December 2013, 18:38:14

Quote from: telex on 22 December 2013, 17:16:02
Yes inside VIP all. But moths ago you said its no longer available...

As soon as it is not sold separately, it means that the package comes without guarantee - may work some day and may not work. I cannot tell you about iconcert, I need to check it from Moderator (most probably, tomorrow).

telex · 22 December 2013, 21:52:44

Thank you so much.

suma · 23 December 2013, 05:27:09

The card is OK, decoding is OK, but the channel is not OK. Currently, there is no broadcasting of the channel, it is silent.

suma · 23 December 2013, 11:50:23

By the way:

Astra 3B, 23.5°E
News 'iConcerts', 'MTV Europe' and 'Sport 1 Czechia' have started on 12207V (wide beam), DVB-S2/8PSK/MPEG-4/Cryptoworks/Irdeto 2/Nagravision 3, SR 27500, FEC 5/6. (Parabola.cz, puteez, 22:55 CET)

telex · 27 December 2013, 22:55:29

silent ;-O
that would explain months of trying to get it working...

telex · 27 December 2013, 22:57:48

on 3B? But no more in HD...

suma · 28 December 2013, 10:23:15

Quote from: suma on 23 December 2013, 11:50:23
By the way:

Astra 3B, 23.5°E
News 'iConcerts', 'MTV Europe' and 'Sport 1 Czechia' have started on 12207V (wide beam), DVB-S2/8PSK/MPEG-4/Cryptoworks/Irdeto 2/Nagravision 3, SR 27500, FEC 5/6. (Parabola.cz, puteez, 22:55 CET)

Check, what is the encryption used for these channels. I am not sure that they can be encoded with our Hello HD card. Maybe, the channels are included in some Czech packages, who knows. Of course, one and the same channel may have different encryption for different satellites.
As I told you above, the channel is not transmitted now, what can we do for you? This is provider issue, not ours.

telex · 28 December 2013, 14:21:41

I know , thank you very much for clarify

telex · 17 January 2014, 20:29:59

still the same on 9° ?
no broadcasting ? But I see EPG?

suma · 17 January 2014, 20:43:07

yes, still the same

telex · 17 January 2014, 23:54:17

how can you see that there is no broadcast? (I' using dreambox now)

suma · 18 January 2014, 08:39:38

Great! Provide the log-file, it will be easier to explain.
If you receive keys - it means that server is working and channels are decoded. If you receive the keys while having black screen - thgis is not server problem, this depends on the provider.
If you have something like this in your log-file: login xxxxx failed! or server xxxx can't decode..., it means that the problem on our side.
Please provide the log-file, we'll check it and analyze.

telex · 26 January 2014, 01:23:58

my subscribtion is beginning next month...

telex · 01 February 2014, 16:31:37

how can I send you my log?
btw: whats the "CWS_INCOMING_PORT" ?

telex · 01 February 2014, 17:17:11

can it be that it is no longer via "hello HD" ? (12.226 Ghz)

suma · 01 February 2014, 17:47:41

https://www.cardsharing.cc/index.php?topic=26069.msg69660#msg69660
At the bottom of the topic, you will find a sample of log-file.

CWS_INCOMING_PORT is the line in your mg_cfg file

suma · 01 February 2014, 17:49:36

Quote from: telex on 01 February 2014, 17:17:11
can it be that it is no longer via "hello HD" ? (12.226 Ghz)

As was told many times, Hello HD is very unstable package and is not guaranteed.
We cannot support it as, say, SkyUK or SkyDe packages. It's a small package coming as a free bonus. Nobody will tell you- why this or that channel is not working in the package. It is almost not supported.