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CardSharing Server ENG => Billing - Payment system => Тема начата: bodie99 от 20 Ноября 2013, 14:45:06
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Hello,
i don't know what i need to do, but i sent money via interkassa to cardsharing but on my account there is no money.
Interkassa bank send me email that transaction was Processed and delivered. I checked it twice .
Could you check it, please?
Order Reference #7777555
Website: http://interkassa.com/
Amount: 170.61 UAH
EMAIL: marko99@stonline.sk
Product(s): 1 x Payment No. IK17911528; Shop:
http://www.cardsharingserver.com/
Order status: Processed and delivered (2013-11-07 17:51:29 GMT+1).
Bellow is all about transaction history.
Thanks.
Marko Polahar
+421 905 477 354
*****************************************************************************************************************************************
-----Original Message-----
From: PayU Ukraine Support Team [mailto:info@payu.ua]
Sent: Wednesday, November 20, 2013 10:22 AM
To: marko99@stonline.sk
Subject: Your Inquiry on Order Ref. #7777555
Dear Marko Polahar,
Thank you for your email.
We received your questions related to your order. Please find your order
details below.
Order Reference #7777555
Website: http://interkassa.com/
Amount: 170.61 UAH
EMAIL: marko99@stonline.sk
Product(s): 1 x Payment No. IK17911528; Shop:
http://www.cardsharingserver.com/
Order status: Processed and delivered (2013-11-07 17:51:29 GMT+1).
Online payments for orders placed on http://interkassa.com/ are
processed by PayU Ukraine as a reseller of Интеркасса -
система приема платежей, the merchant operating
http://interkassa.com/. For details regarding issues other then online
payment processing we recommend contacting the Merchant.
The same recommendation applies if you need a refund for your order.
Refunds are approved directly by the Merchant (http://interkassa.com/).
Support URL: http://interkassa.com/
Support Email: support@interkassa.com
Support Phone: Киев: +38 044 5859331 Москва: +7 495 9891298
For further details regarding the payment process, please contact us by
e-mail at info@payu.ua
Best regards,
PayU Ukraine Support Team
http://www.payu.ua
info@payu.ua
Tel: +38 (056) 736 46 60, +38 (044) 377 57 88
From: PayU Services [mailto:customer@payu.ua]
Sent: Thursday, November 07, 2013 4:50 PM
To: marko99@stonline.sk
Subject: Comprobante de pago de interkassa.com/
Estimado(a) Marko Polahar,
El pago del pedido que realizó en http://interkassa.com/ el 2013-11-07 17:49:16 ha sido aprobado (referencia del pedido: 7777555). Obligación del comprador de pago se considera absuelto en el momento del pago hacia ООО ЮПЭЙ.
Este mensaje contiene su RECIBO DE PAGO.
Le recordamos que los pedidos realizados en http://interkassa.com/ los procesa ООО ЮПЭЙ en nombre de Интеркасса - система приема платежей, el comerciante que opera http://interkassa.com/.
Por favor, tenga en cuenta que en el extracto de su tarjeta aparecerá ООО ЮПЭЙ y no Интеркасса - система приема платежей.
Para su comodidad, también puede comprobar el estado de su pedido online en:
https://secure.payu.ua/help/order-lookup.php?LANG=en
Para más información sobre el pago, póngase en contacto con ООО ЮПЭЙ en la siguiente dirección de correo electrónico info@payu.ua o llamando al teléfono +38 (056) 736 46 60, +38 (044) 377 57 88.
El producto(s) o servicio(s) adquirido(s) se le suministrá(n) de acuerdo con los términos y condiciones que aparecen en http://interkassa.com/ y que aceptó al realizar el pedido.
Por favor, guarde este mensaje para posteriores referencias.
PEDIDO ONLINE - INFORMACIÓN DE PAGO (RECIBO DE PAGO)
Sitio web: http://interkassa.com/
Referencia no.: 7777555
Método de pago: Visa/MasterCard/Eurocard
Fecha: 2013-11-07 17:49:16
Monto total: 170.61 UAH
Nombre del producto: Payment No. IK17911528; Shop: http://www.cardsharingserver.com/
Código del producto: 1
Cantidad: 1
Precio/unidad: 170.61 UAH
Impuestos (IVA): 0.00 UAH
Total: 170.61 UAH
Subtotal del pedido: 170.61 UAH
Total del pedido: 170.61 UAH
La información de entrega es:
Marko Polahar
,
Eslovaquia
Dirección de correo electrónico: marko99@stonline.sk
La entrega del pedido (excepto en el caso de entregas electrónicas) se efectuará en la siguiente dirección:
Marko Polahar
,
Eslovaquia
Teléfono: +421(905)090-54-44
Gracias por su compra.
Cordialmente,
El equipo de PayU Ukraine
ООО ЮПЭЙ
http://www.payu.ua
info@payu.ua
Tel: +38 (056) 736 46 60, +38 (044) 377 57 88 (teléfono directo 24/7 para pedidos y pagos)
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OK, we'll check
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You paid for SkyLink 12 days ago:
Subscription ID 985379
bodie 08.11.2013 16:41:59 -19.40 USD 20.60 USD 1.20 USD Internal Renewing up to 2014-03-14, SkyLink HD 23E XXX.XX.XX.77 Prolongation 199817
Check it in the history of your payments (billing)
On 08.11.2013, you paid for SkyLink HD from IP XXX.XX.XX.77
Your subscription is valid till March 14, 2014
Is that YOUR payment?
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Yes, this is payment which was lost.
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So, money was not lost, I hope? Subscription was paid for almost 2 weeks ago.
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But when i enter to my accout with name bodie99, there are only 0,30$ and nothing in my subsription. I don't understand. Maybe my mistake??? I prolonged Skylink for next 3 months. My receiver is disconected from services. In My subscription there is only notice You have no subscription! An in transaction history there is nothing about payment from 2013-11-07.
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Finally my mistake. Sorry for trouble. I forgot that i have new account with name bodie. Sorry for that. All is OK, only my receiver has wrong login name. If it is possible, delete from your system user with name bodie99. It happend in time when i was trying create user and i didn't undestand login instruction. And in my browser there was stored old login name. All the best. Beer on me ;)
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Hi Suma.
I think you should hide the IP in your second post. ???
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Hi Suma.
I think you should hide the IP in your second post. ???
Sure