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Автор Тема: Double payment  (Прочитано 1725 раз)

vseitler

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Double payment
« : 09 Декабря 2013, 23:43:26 »
Dear support,

I made today with my account "komarkomar", by my mistake, two payments for the same period. Is there any way, you  can help me and return one payment amount?

thanks a lot for your help,

komarkomar

suma

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Re: Double payment
« Ответ #1 : 10 Декабря 2013, 05:44:11 »
Hi,
If you paid twice and you see that money are on your balance, you can buy only 1 subscription. The remaining money will remain on the balance. You have to know that money cannot be returned back to your credit card or webmoney purse, only to the balance.
Even if you pay 3 times, money will stay on the balance, because you will purchase a subscription from it.
Generally speaking, all financial questions are sold via Moderator. If you need, you may send him e-mail.

regards
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