Hello suma,
problem is related to Live German Bundesliga Football which is transmitted by Eurosport 2
XTra (Astra19,2°e, 11112h/22000, FEC2/3 DVB-S2,8PSK). Currently its not working (Oscam says "not found" on this channel, service-id 30d7).
I have not expected anything else, because this channel needed to be added in addition to the existing HD-plus package (in your case CAID 1830) which is available for ordering since today (i checked webbpage
www.hd-plus.de this morning, not shown, but yet the Eurosport-2-HD-xtra option is listed) *g*.
We are talking about 45 German 1st Bundesliga games, Friday, Sunday and Monday games and the Supercup game tomorrow (but Supercup game is also available via German public service ZDF, an FTA channel/unencrypted)
Currently you can order this Eurosport-2-HD-xtra channel for monthly 5 Euro, starting in September a 12 month subscription for 55 Euro will be offered by HD+ service.
The Eurosport-2-HD-XTRA channel is new to satellite, it is available via Internet and a special Eurosport-player software as PayTV-service for some time now and also shows some other sport events. But I believe most users will be interested in German Bundesliga games (as already mentioned 45 this year as claimed on HD+ website).
I am not sure how many HD+ customers you have (or like me a customer with VIP all ultra, dual login also using HD+ services) but I hope there are enough customers that moderator see the benefit in paying 60 Euro/year to add Eurosport-2-HD-Xtra to the package on the existing HD+card.
BTW: I have a personal HD+ PayTV card for years now and use it in addition to my CS subscription here. So no really benefit but if you are an"enthusiastic user" interested in having a card you can put in your own receiver besite CS subscription it is a cheap way to play around *g* For an acceptable refund I would also offer to add this Eurosport-2xtra channel for for sharing. Currently I am using my HD+card in my receiver but I could also connect it to my Raspberry and make it available 24/7 (except Internet problems of my provider which are very rare, cable connection). Adding one channel/caid to my card should not make any problem, even if my 3 receivers are decoding dfferent HD+ channels via same card)