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CardSharing Server ENG => Hardware => VU+ => Тема начата: peakey от 18 Октября 2011, 23:40:52

Название: Removed Dual Login
Отправлено: peakey от 18 Октября 2011, 23:40:52
Hi,

I see that you have just stopped providing a dual login service for some packages which i am a little dissapointed about as i got a VU+ Duo especially for its dual tuners !

Can you confirm if it will come back on?

Cheers
Название: Re: Removed Dual Login
Отправлено: suma от 19 Октября 2011, 07:01:47
Hi,
I can only confirm that dual login is removed from SkyDe and Sky UK packages with the ECM structure recently changed (1 request per 8 seconds). From now on, it is not allowed to use dual login with these 2 packages.

regards
Название: Re: Removed Dual Login
Отправлено: jimli от 20 Октября 2011, 01:27:37
Hi,

what does it mean for current subscriptions? What can I do if I have a dual tuner box? It seems that I cannot prevent dual logins even if I do not do it on purpose.
I am on server3 with dual login paid for Sky UK and I have complete outages every evening after I do some zapping (no PIP) so I suspect that my IP is blocked for some reason.

Or is server3 in a testing phase and there are really longer server outages every day?

regards
Название: Re: Removed Dual Login
Отправлено: suma от 20 Октября 2011, 05:47:18
For current subscription, it means that you are able to watch using only 1 tuner of your receiver, not 2.
I will explain again that SkyUK and SkyDe do not support dual logins, since requests sent to the server are 1/8 seconds, not 1/10. It is considered an increased number of requests. Learn your receiver, how to disable tuner 2.
If you try to watch using 2 tuners, server will ban you for cascading.
The only way out of this situation is to use only 1 tuner and watch 1 channel at a time without recording the other one.

Those users having dual tuners and dual login are requested to send e-mail to the Moderator. He will deactivate your dual subscription and refund 50% to your balance.
Название: Re: Removed Dual Login
Отправлено: jimli от 20 Октября 2011, 16:28:41
Hi

I understand the problem you are experiencing, but I ask for a technical solution on your server to stop dual login without any banning (maybe with a ratelimit). I do not want to unplug tuner 2, because then it does not work on all other channels as well.

Yes, I can stop dual recording and PIP and so on on Sky UK, that is ok. But that is not enough, because I still get banned and do not know what I did wrong. Please also consider the troubles your subscribers have, simply banning everybody is not a very good solution (maybe for you, but not for the subscribers).


Regards
Название: Re: Removed Dual Login
Отправлено: dinothetiger от 21 Октября 2011, 17:54:58
i sent an email to the moderator a few days ago without a reply yet, just wondering if he is working through his inbox?
Название: Re: Removed Dual Login
Отправлено: suma от 21 Октября 2011, 21:14:01
i sent an email to the moderator a few days ago without a reply yet, just wondering if he is working through his inbox?

Not true. You sent e-mail to Moderator on October 20, 2011 at 15:46 and got his reply on October 21, 2011 at 14:06.
Even less than 24 hours...
Название: Re: Removed Dual Login
Отправлено: suma от 21 Октября 2011, 21:15:54
Hi

I understand the problem you are experiencing, but I ask for a technical solution on your server to stop dual login without any banning (maybe with a ratelimit). I do not want to unplug tuner 2, because then it does not work on all other channels as well.

Yes, I can stop dual recording and PIP and so on on Sky UK, that is ok. But that is not enough, because I still get banned and do not know what I did wrong. Please also consider the troubles your subscribers have, simply banning everybody is not a very good solution (maybe for you, but not for the subscribers).


Regards


If you still get banned, something is wrong with your configs. Try to delete the config line(s) which you got in the billing before being refunded. Add new config from the billing again and reboot your receiver.
Название: Re: Removed Dual Login
Отправлено: suma от 22 Октября 2011, 17:12:58
P.S. Disconnect cable from the second tuner, you will be stopped banned.
Название: Re: Removed Dual Login
Отправлено: jimli от 25 Октября 2011, 19:44:41
To unplug the second tuner is a solution based on russian sense of humor. Maybe I can find this funny too, because I like russian humor.
But I will certainly not unplug my tunercabel each time I want to watch Sky. This is something you need to solve on your cardserver.

Regards
Название: Re: Removed Dual Login
Отправлено: suma от 25 Октября 2011, 20:23:26
This is something you need to solve on your cardserver.

We have already solved the problem- we disabled dual login for Sky UK and Sky De packages.
One-two-three - disabled! ;D
This is something you need to solve on your VU+Duo now...

Regards
Название: Re: Removed Dual Login
Отправлено: suma от 26 Октября 2011, 08:24:50
P.S. to jimli
You never specified how many cables do you have. I suggested that you have to disconnect a cable (one of the two or just the only one??) from your second tuner. And I have no idea how many satellites do you have. So, Russian jokes are just jokes, but for you it depends on how many cables (satellites) do you have. So, decide by yourself.