Hi,
Unfortunately, we are not technical support of any type of receiver. You have to understand that there is 10000000 models of receivers and it is physically not possible to know (and, moreover, to teach everybody) them all.
It is YOU who shall find any person near you, who is aware of what we are talking about.
Our service is just to provide a user with general settings in order to watch TV and provide general description of the most commonly used receivers. However, I will repeat, it's not possible just to teach everybody depending on the model he has.
Sorry for inconvenience.
regards