Very strange post.
You are posting in Sky UK HD + ViewAsia + ZeeTV 28E subforum, though this is not a problem of our server that your receiver does not work with new internet provider. This is a network configuration issue.
You have not specified neither your receiver model, nothing. We know only that your receiver does not have a facility to configure 2 parameters.
You will have to wait looooong when anybody on the forum will give you some advice.
Please remember that without signature, your posts will not be considered by admins.
regards