platforma n

[wallen]

Dear suma, I have lost access to platforma n from last night uk time approx 11pm. Is there a problem with this service. Sky is still working.

Thankyou

[suma]

Wow! Really? Where did you get Platforma n from? We do not offer this provider, only Polsat Cyfrowy and Cyfra+. If you mean the channels that were included into "N" earlier, they stopped working for everybody. Currently, new cards of NC+ package have been ordered and we are waiting for them to arrive. For information: Polsat Cyfrowy and Cyfra+ are on the way to merge, that is the reason why many channels stopped working.

[wallen]

Thankyou for your reply.

Yes I am aware of the merger, I mentioned n because this is still listed in your subscription purchase list and I have payed until end of october?

Strange how all the payed channels have stopped working from last night, the free channels are still working.

I am satellite engineer so all equipment etc is checked and okay.

Have I lost the rest of the subscription I payed for n and will I need to purchase the cyfra + or polsat cyfrowy?

Thankyou

[suma]

Hi,
As I was just told by the Moderator, this is old Platforma N subscription. The cards were updated for the whole night and just start decoding. The package must work within the nearest hour.

Regards

[wallen]

Thankyou...all channels now working.

[maciekmm]

Polsat Cyfrowy and Cyfra are on the way to merge ? hmm. I think that you should write Cyfra+ and Platforma n = NC+

[maciekmm]

It is working now. Thank you