timed out

[trotter1984]

I seem not to be able to connect to the server no more. Did have some network problems the other day with large lags/pings that are gone now. So thought maybe a ban, but I can still ping the server ok. All that is in the log about this is:

Код: [Выделить]

2015-02-23 09:10:50.526 [   INFO]:cwc: Attemping to connect to server_312:20042
2015-02-23 09:11:00.568 [   INFO]:cwc: Connection attempt to server_312:20042 failed: Connection attempt timed out
I've even used the ip just to test it wasn't a dns resolve problem. My setup seems to be fine still as I've added a test line and it connects ok.

[suma]

Hi,
I have checked your statistics for today - no connections were registered from your IP with your login. Check internet connection, check emulator- whether it is active or not, check also whether your receiver enters internet or not.
General problem - your receiver's internet connection.
P.S. In DNS field, you may add 8.8.8.8 and try again

Possible reasons:
1. Be sure that emulator is active in your receiver
2. Check internet in your receiver
3. Be sure that LAN cable is connected to the receiver and router
4. restart router
5. Be sure that in settings (LAN connection), nameserver (DNS) is correct in addition to ip address, subnetwork mask and gateway. Typically, this is the same ip address as in the gateway. Or, add 8.8.8.8 to DNS field.
6. Compare settings in your receiver and settings in your billing page ("My subscription"), be sure that emulator settings have not been deleted.
7. Be sure that letter register is correct in your login and password (CapiTal letTers and SmaLL LetteRs)
8. Be sure that there is no additional spaces and other symbols in connection data
9. Check whether you IP is not banned by server. For this purpose, run command line on your PC with order «ping servername»; instead of servername, add domain name of the server. If you get a reply measured in milliseconds, your IP is not banned by the server.

[trotter1984]

Tvheadend is an all in one backend so every thing is up and running. Like I've said I tested with a test line(mind you didn't  say it was with different provider) and it works ok. Guess it's my end then but just don't get why. Been pulling my hair out, it's like it don't even make it to the server when using your server.

[suma]

One more question: when your subscription shall start?

[trotter1984]

this one is started 10.02.2015

[suma]

Has it worked before (considering that today is 23.02)? You are talking just about test...

[trotter1984]

Yes fully working before the other day.

[suma]

If you are sure in Internet conenction, try to reflash receiver and make all connections (cables) again. No other advices.

[trotter1984]

It's your end for sure. did a trace and made it all the way to leaseweb. So I'm getting blocked some how.

Selected device enp3s0, address 192.168.0.17, port 20042 for outgoing packets
Tracing the path to ***.***.***.*** on TCP port 80 (http), 30 hops max
 1  192.168.0.1  0.587 ms  0.573 ms  0.544 ms
 2  cpc11-chap7-2-0-gw.18-1.cable.virginm.net (82.46.6.1)  20.390 ms  20.907 ms  32.481 ms
 3  aztw-core-2a-ae8-606.network.virginmedia.net (80.1.243.65)  8.556 ms  14.327 ms  12.761 ms
 4  brnt-bb-1c-ae11-0.network.virginmedia.net (80.1.240.173)  15.949 ms  15.982 ms  28.259 ms
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  manc-bb-1d-ae0-0.network.virginmedia.net (62.254.42.118)  29.189 ms  33.954 ms  46.403 ms
10  ams2-ic-1-ae0-0.network.virginmedia.net (62.253.188.158)  36.739 ms  35.878 ms  38.214 ms
11  peering.evo.leaseweb.net (80.249.209.215)  36.409 ms  36.214 ms  36.102 ms
12  xe-2-0-2.br01.ams-01.leaseweb.nl (31.31.38.63)  36.354 ms  36.136 ms  40.595 ms
13  tengigabitethernet2-1.evo-sr7.leaseweb.net (81.17.32.41)  37.001 ms  35.937 ms  37.189 ms
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *
Destination not reached

[suma]

If you think that you are blocked, contact Moderator and ask him where is the problem.
As I think, the problem is in your Internet provider.

[trotter1984]

Who do I contact?

I did more testing. Did a ssh tunnel to a server I use so that I got a different ip and connected ok. So my home ip is blocked your end for some reason.

Mind you the site is not showing my as connected. So maybe it's my account that messed up?

[suma]

As I told you before, contact Moderator. E-mail is available almost everywhere on the forum.