change of internet provider

[rustic]

I am changing my internet provider soon,and assume also, that they give me a new ip address.
Will i still be able to use my subscription as usual.without any problems,thankyou.

[suma]

Yes, you will be able to use your subscription as usual. The main thing is login and password, not IP

[rustic]

thankyou fort your reply.
But today i changed internet provider,and now have a new ip address.
After being connected to the server for 20 minutes i got disconnected and now cannot re connect at all.
can you help please.

[suma]

Have you received any notification messages from the server (in case of ban, you have to receive any notification - warning message)? If not, check ping and route to our server.