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CardSharing Server ENG => Questions on cardsharing server => VIP Astra => Тема начата: tomgeo от 04 Февраля 2018, 21:47:37

Название: ORF Digital on Astra
Отправлено: tomgeo от 04 Февраля 2018, 21:47:37
Since 2 months i have problems with austria channels. The picture is always hanging. Every 2 min. Sometimes is dark and got "channel encrypted/encoded".
Название: Re: ORF Digital on Astra
Отправлено: suma от 05 Февраля 2018, 05:46:40
https://www.cardsharing.cc/index.php?topic=9566.0
Название: Re: ORF Digital on Astra
Отправлено: tomgeo от 05 Февраля 2018, 18:11:06
Hi Suma
If i understand you correctly i should fill-out the questionnaire (1 to 6)?
If YES please explain to me Number 4 - "Your subscription".

regards and thanks
TomGeo
Название: Re: ORF Digital on Astra
Отправлено: suma от 05 Февраля 2018, 19:29:09
4. Your subscription means which package you subscribed to (ORF, Vip Astra, SkyDe, etc).
Название: Re: ORF Digital on Astra
Отправлено: tomgeo от 07 Февраля 2018, 16:59:03
Hi
Now i have all Information (I hope):
1. username:            TomGeo
2. equipment:           Protek 9770 HD_IP
3. Emulator:             newcamd. I dont know how to found out.
4. subscription:         Vip Astra
5. Firmware:             Boris T
   Firmware-Version:  1.22
   Loader-Version:      1.28/1.04
   Hardware-Version:  1.2
6. Log-files:               I don't know how.

BTW: on the Server List i found:
Protocol:  NewCamd
DES Key: 00 01 .......14
EMM:       off/out
I hope you have enough Information.

Regards
T.
Название: Re: ORF Digital on Astra
Отправлено: suma от 07 Февраля 2018, 17:59:21
Have you read all topics re: Protek receivers before posting here?
https://www.cardsharing.cc/index.php?board=59.0
I think, you have to study your equipment first.
Название: Re: ORF Digital on Astra
Отправлено: tomgeo от 08 Февраля 2018, 12:06:47
Hi Suma
Thank you for advice. I am Mother from 2 Kids and i don't have enough time to study/read.
My subscription is expiring in 1 week. I want to extend/renew my subscription for the new year.
But if austrian's channels do not work properly and got no support or help from you i am forced to change the provider.
I think is much more efficiently to resolve the troubleshooting and finally to take subscription fot the next year instead do talk for days.
If you do not want to help me please forward me to other custodian/supervisor.

Thank You in advance
T.
Название: Re: ORF Digital on Astra
Отправлено: suma от 08 Февраля 2018, 12:15:52
Hi,
Unfortunately, we are not technical support of any type of receiver. You have to understand that there is 10000000 models of receivers and it is physically not possible to know (and, moreover, to teach everybody) them all.
It is YOU who shall find any person near you, who is aware of what we are talking about.
Our service is just to provide a user with general settings in order to watch TV and provide general description of the most commonly used receivers. However, I will repeat, it's not possible just to teach everybody depending on the model he has.
Sorry for inconvenience.

regards
Название: Re: ORF Digital on Astra
Отправлено: tomgeo от 08 Февраля 2018, 12:31:07
Hi
Thank you for your answer and explanation.
If i quite understand you, the answer/solution of my problem i can found here:
https://www.cardsharing.cc/index.php?board=59.0

regards
Название: Re: ORF Digital on Astra
Отправлено: suma от 08 Февраля 2018, 12:45:50
Yes, there is not so much to read as the thread is not large.
But you have to know your equipment, which image is installed, which emulator is running, which protocol is used, etc. Read what are the common problems faced by Protek users. If you find a similar case from other users, try to use the solution given there.
Название: Re: ORF Digital on Astra
Отправлено: Luki99 от 01 Марта 2018, 00:07:08
Hello I have the same problem and in the protek thread there is nothing to read
Название: Re: ORF Digital on Astra
Отправлено: suma от 01 Марта 2018, 06:35:10
Hello I have the same problem and in the protek thread there is nothing to read

There IS something to read (not necessary about Protek receivers, but about ORF in general), if you use SEARCH engine of the forum.
https://www.cardsharing.cc/index.php?topic=34949.msg125396#msg125396
If your receiver supports Oscam, you may follow the users' advices and try. If not, then, you have to think about changing receiver.