The news re: your payment are as follows:
You have paid by LiqPay and you were told that this is our problem. But we don't accept LiqPay (refer to the billing). The payment system has been deleted a long time ago. We accept Iterkassa. Therefore, LiqPay will not discuss the issue with us, because we are nothing for LiqPay. You need to contact Interkassa, because depositing is implemented via Interkassa. It was Interkassa who did not transfer your payment to your balance. The question is - why? Either, probably, LiqPay has transferred no data to Interkassa, or Interkassa has transferred no data to us. Anyway, without Interkassa transaction number (IKxxx ) and other information on the payment, we cannot assist you in your issue.