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CardSharing Server ENG => Billing - Payment system => Тема начата: ubimaior от 11 Июня 2012, 20:24:03

Название: 1 WMZ <> 1 USD
Отправлено: ubimaior от 11 Июня 2012, 20:24:03

Hi,
i've just recharged my account using WebMoney WMZ voucher.
If I'm not mistaken 1 WMZ is equal to 1 USD.
When I recharged my account with 20 WMX it was recharged only with 5 USD when I was expecting +20 USD.
What is wrong?

Thank You

Название: Re: 1 WMZ <> 1 USD
Отправлено: suma от 11 Июня 2012, 20:25:22

Yes, 1WMZ=1USD
How did you recharged your balance?

Название: Re: 1 WMZ <> 1 USD
Отправлено: ubimaior от 11 Июня 2012, 20:41:19

Deposit->Pay by WebMoney -> Other methods then I wrote the voucher number and next the code that PDT service sent me but I immediately  realized there was a mistake.
Who can I contact to verify my account?

Название: Re: 1 WMZ <> 1 USD
Отправлено: suma от 12 Июня 2012, 05:21:21

By default (the minimum amount to be added), it is 5 USD in the billing.
Probably, you have not changed the amount and left it as it was - 5 USD. This is the only explanation why only 5USD were deposited to your balance.


(http://s019.radikal.ru/i641/1206/3a/b649a9101fa8.jpg)

Название: Re: 1 WMZ <> 1 USD
Отправлено: ubimaior от 12 Июня 2012, 10:33:50

You are right!
I didn't catch how it really worked.
I did again another deposit using left money and all went right.

Thank You for your support.

Regards