Hi,
1. When purchasing a test, you saw this:
Which data and where did you put in?
You are always provided with the following data:
server (host) name
port No.
login
password
Did you put in all these data? Where did you put the data in?
When purchasing a full subscription, you saw this:
It's the same CWS line provided to you in the form of line (not table as in the sample above).
You see the same data required to put in:
server (host) name
port No. (XXXXX on the pic)
login
password
If you have noticed, in the test, server (host) name was given as IP address.
However, in the CWS line, it is provided in the other form- as a server name server123.com (for example).
If you fail connecting the server using server name, replace it with IP address.
How to check IP address of the server? From your PC, start menu, select command line and enter
ping server123.com and press enter. The only thing you need to do is to replace server123.com with the server name given to you in the CWS line.