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CardSharing Server ENG => Billing - Payment system => Тема начата: suma от 02 Декабря 2013, 07:35:10

Название: Purchasing new subscription additionally to the one available
Отправлено: suma от 02 Декабря 2013, 07:35:10
Sometimes, you want to buy one more package additionally to the one already available.
Please remember that the packages are trending up (or trending down), as you like.
First, separate (or individual packages) come - ex. SkyUK, Cyfra+, etc.
They are followed by VIPs (Vip Lite, Vip Hotbird, etc.)
Finally, VIP ALL and VIP Ultra.

If you have a subscription, ex. for Cyfra+ and it is still valid, but you think that you want more, ex. VIP ALL, all subscriptions available in the billing, are deleted and you will see the only VIP ALL subscription. It overlaps all the remaining existing subscriptions. Therefore, before buying VIP ALL, think twice whether it overlaps all the remaining subscriptions or not.
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: raheel59 от 18 Декабря 2013, 00:28:05
Hi,  I currently have VIP ALL ULTRA for myself valid from 05.12.13. I bought a second subscription Sky UK HD + ViewAsia + ZeeTV + Geo + BT Sport 28E valid from 18.12.13 for my other box and I wanted to buy a third but you have given my second subscription for 2 months instead of 1 month. I have looked at your forum and it says I need a new account for every subscription so I want to cancel  Sky UK HD + ViewAsia + ZeeTV + Geo + BT Sport 28E and create another account for this subscription. As my second subscription does not start until 18.12.13 please refund my money so I can setup a 2 new accounts for 2 new subscriptions. If you are unable to refund then please continue Sky UK HD + ViewAsia + ZeeTV + Geo + BT Sport 28E subscription from 04.01.14 after  my VIP ALL ULTRA subscription ends.

Kind regards.
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: suma от 18 Декабря 2013, 05:31:58
Hi,  I currently have VIP ALL ULTRA for myself valid from 05.12.13. I bought a second subscription Sky UK HD + ViewAsia + ZeeTV + Geo + BT Sport 28E valid from 18.12.13 for my other box and I wanted to buy a third but you have given my second subscription for 2 months instead of 1 month. I have looked at your forum and it says I need a new account for every subscription so I want to cancel  Sky UK HD + ViewAsia + ZeeTV + Geo + BT Sport 28E and create another account for this subscription. As my second subscription does not start until 18.12.13 please refund my money so I can setup a 2 new accounts for 2 new subscriptions. If you are unable to refund then please continue Sky UK HD + ViewAsia + ZeeTV + Geo + BT Sport 28E subscription from 04.01.14 after  my VIP ALL ULTRA subscription ends.
Kind regards.

Hi,
You need to send e-mail to the Moderator with your request
https://www.cardsharing.cc/index.php?topic=11620.0
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: raheel59 от 18 Декабря 2013, 16:32:27
Thanks Suma.
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: mcll от 13 Апреля 2014, 13:31:52
Hi!

I have a yearly subscription for VIP Germany (valid till 05.04.2015), and a monthly subscription for Sky UK HD (no extra packs) (valid till 05.05.2014). I'm thinking to change at the beginning of Mai those subscriptions to a yearly VIP All Ultra. How many should i pay for that change and how could we arrange that?

Thanks,
Vest regards
Laszlo
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: suma от 13 Апреля 2014, 18:49:15
Hi,
You may cancel both your subscriptions any time by sending e-mail to the Moderator with a corresponding request (and explaining him, what do you want). In this case, you will be refunded, the remaining amount will come back to your balance and you will be able to buy what you need.
Only this way, I think.
Moderator e-mail is moderator at cardsharing.cc


regards
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: mcll от 30 Апреля 2014, 13:09:45
Hi,

Thanks for your info, but i cannot find any link or email address where to send this request. I'd like to change my existing subscriptions asap to VIP ALL ULTRA.
Please help me.
Thanks
Regards
Laszlo

Hi,
You may cancel both your subscriptions any time by sending e-mail to the Moderator with a corresponding request (and explaining him, what do you want). In this case, you will be refunded, the remaining amount will come back to your balance and you will be able to buy what you need.
Only this way, I think.
Moderator e-mail is moderator at cardsharing.cc


regards
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: suma от 30 Апреля 2014, 13:12:07
http://www.cardsharing.cc/index.php?topic=11620.0
http://www.cardsharing.cc/index.php?topic=11573.0
http://www.cardsharing.cc/index.php?topic=11621.0
http://www.cardsharing.cc/index.php?topic=11622.0
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: mcll от 30 Апреля 2014, 13:45:51
Thanks! Mail was sent a few secs ago. ;)
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: mcll от 30 Апреля 2014, 13:48:23
Uhh.. i get an answer:
"Hello, this is automatic answering machine.

Your message has been DELETED.
Please try to find answer to your question on the forum, or ask the following assistants: suma, alex3, or xtruex for assistance.
If you fail with finding reply on the forum, send e-mail again not earlier than 6 May, when Moderator comes back from vacation.
Please note that messages sent on 30 April to 5 May inclusive will not be processed. Please do not reply to this e-mail and don't send copies of your previous message(s), this will not speed up the time for reply.
Thank you for understanding. cardsharing.cc administration
"

Is there any way to convert my subscriptions sooner?



Thanks! Mail was sent a few secs ago. ;)
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: suma от 30 Апреля 2014, 13:56:20
Hi,
Unfortunately, all financial questions and subscription issues can be sold only by the Moderator. We are here just for technical support.

regards
Название: Re: Purchasing new subscription additionally to the one available
Отправлено: mcll от 30 Апреля 2014, 14:07:30
Ok thanks.
Than i have to wait till 6th mai. :(