Hi, i don't see your signature (your profile is not completed yet) - what is your receiver model, what is protocol, emulator used for sharing, what is your subscription???
Please complete your signature and provide your log-file.
To check if you are banned or not- open Black List topic and find your name. If you are not in the list, and you can easily enter the billing system - you are not banned!
Check your settings, internet connection, etc.
Finally, read the forum how to set up your device. I am not magician to know what are you using and how.
Not working - is not a description. Prove it, please!
regards