Free-Kassa money did not replenish my account

[marinero]

Good day,

Yesterday made payments via Free-Kassa.ru payment was done in VTB 24 money did not replenished my account. Pls clarify?

[suma]

Hi,
You have to address your question to the payment system you used to replenish your account. If the funds have not been deposited, then it's a problem of the payment system, not the billing.