Problem wiht paying, blackscreen

[peter94]

I need help. I am new here, and i am using this system short. My problem is that i have already paid for one month, UPC Direkt and at my device is blackscreen. In my account is writing i have already payid for one month, but nothing at device. My user uccount name is kristina97. If this is spam sorry, but i cannot find contact.

Thanks for any help.

[suma]

Hi,
Before purchasing any subscription, it is recommended to take a free test. Have you taken a free test?
1. Which image (firmware) is used in your DM?
2. Which emulator is used? https://www.cardsharing.cc/index.php?topic=31986.0
3. Are you using our recommended settings? https://www.cardsharing.cc/index.php?topic=28616.0

[peter94]

That paid what i had before has expired, and i after paid. (I am your customer about 3 months). I had a problems with login so i changed password here. Is that problem?

[suma]

You have changed password here (where?), as you said. Have you changed password in your settings?

[peter94]

Not at forum, at server, where i am paying

[suma]

I will repeat my question- did you change password in your receiver settings after you changed password on the server?
You had to change password in newcamd.list as well and restart emulator. Did you do that?

[peter94]

I will try it.